Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

Zero Ticket Video Series: How to Automate Password Resets with Resolve

Struggling with repetitive IT tickets like password resets and account unlocks? You're not alone — these make up nearly 30% of all service desk requests. In this demo, learn how RITA, the AI-powered IT Agent from Resolve, can eliminate these issues entirely — no ticket required.

DevAIOps: A Call To Action For The Heroes Among Us

The year is 2025, and I’ve been watching teams discover what happens when you give developers AI superpowers without giving them AI super-governance. It’s like the merchandising scene from Spaceballs: “Vibe Coding: The Flamethrower. The kids love this one.” But here’s the thing: I’m not here to take away the flamethrowers. I’m here to hand out fire extinguishers and maybe suggest we practice in a safe room instead of the living room.

Unifying Observability: Intelligence, Automation, and Insights in Action

As enterprise IT environments evolve into ever-greater complexity and scale, demands on operations teams are accelerating. In the traditional model, observability tools collect data, engineers manually correlate events, and remediation follows a ticketing trail. However, that approach no longer matches the speed and scale of today’s digital businesses. Even the most storied dashboards can’t address today’s operational needs.

How AI Agents Reason, Act, and Automate at Scale

In our previous post, we explored the urgent need for intelligent automation in network automation, specifically how the Model Context Protocol (MCP) enables AI agents to dynamically discover and interact with the necessary tools. But access to tools is only part of the equation. To truly operate autonomously in complex environments, agents need not only connectivity but also intelligence.

Automate Disk Space Management on Windows with Resolve

Struggling with managing disk space issues on your servers or virtual machines? See how you can use Resolve to automate disk space addition and expansion on Windows systems, saving time, reducing manual errors, and eliminating the need for high-level administrative access. In this video, you'll learn how Resolve automates the process of: Whether you’re a system admin, IT operations engineer, or automation enthusiast, this demo highlights how you can streamline infrastructure tasks using intelligent automation.

Automating Linux Disk Expansion with Resolve: Add & Extend VM Disks in Minutes!

Running into disk space issues on your Linux servers or virtual machines? In this step-by-step demo, we show how Resolve’s powerful automation platform can help you automatically add and expand disk space on Linux systems, eliminating manual processes, reducing human error, and improving operational efficiency. In this video, you’ll learn how to: Technologies Featured: Whether you're a system admin, IT operations engineer, or automation specialist, this demo highlights how to streamline critical disk management tasks that normally require elevated access and technical knowledge.

Zero Trust Starts with Zero Blind Spots

Zero Trust is more than a buzzword in today’s cybersecurity playbook, it’s a strategic imperative. Federal agencies, defense operations, and civilian infrastructure providers are all under mounting pressure to deploy Zero Trust Architecture (ZTA) frameworks that are not only compliant but truly effective. But there’s a problem: Zero Trust can only succeed if it’s built on real-time, actionable insight. That means eliminating blind spots.

AIOps in 2025: 4 Components and 4 Key Capabilities

AIOps, or Artificial Intelligence for IT Operations, is the application of artificial intelligence and machine learning to automate and improve IT operations. It combines big data analytics, AI, and machine learning to monitor, manage, and optimize IT environments, enabling organizations to proactively detect, diagnose, and resolve issues more efficiently than traditional methods.