Resolve's Zero Ticket Minute - Ep. 6 #aiautomation #itautomation #agenticai Resolve Jan 16, 2026 Resolve Share: Share on Facebook Share on Bluesky Share on LinkedIn Share through email Scripts break when reality changes. Modern IT needs automation that can think, adapt, and act. That’s the difference between escalation and real orchestration. Watch the latest Zero Ticket Minute with Ian Coppock.