Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

bigpanda

Eliminate Manual L1 Workflows: BigPanda Enhances AI Detection and Response with New Features

Sep 15, 2025 By BigPanda In BigPanda
We introduced our vision for BigPanda AI Detection and Response (ADR) at our annual customer event earlier this year, and shared how we’re going to automate L1 operations and eliminate the need for manual investigations. We’re pleased to announce the continued evolution of ADR with a brand-new set of capabilities.
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bigpanda

BigPanda was recognized in 10 Gartner Hype Cycles in 2025

Sep 15, 2025 By Conor Castronovo In BigPanda
Every day, BigPanda redefines how enterprise operations teams prevent disruptions and streamline incident management. Our agentic IT operations platform helps enterprises detect, respond to, and resolve incidents faster and ensure that IT remains scalable, effective, and sustainable. I’m proud to announce that in 2025, BigPanda received recognition across ten Gartner Hype Cycles, which we believe is a testament to our relentless innovation and customer focus.
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ScienceLogic

Driving Customer Success Beyond Deployment

Sep 11, 2025 By ScienceLogic In ScienceLogic
In the rapidly evolving landscape of IT operations, businesses face the constant challenge of staying ahead of emerging technologies and shifting market demands. Implementing new systems or solutions is not just about the initial setup. It is about ensuring long-term success, reducing risk, and unlocking sustained value for the organization. That is exactly what SL360, our comprehensive customer success framework, was designed to deliver.
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Resolve's Agents of IT podcast - Ep. 1 - Pat Calhoun at Espressive - AI in IT: A Combined Operation

Sep 10, 2025 By Resolve In Resolve
Welcome to the very first episode of Agents of IT, the podcast for IT leaders accelerating the shift to Zero Ticket IT! For our inaugural episode, Sean Heuer (CEO) and Ari Stowe (COO) sit down with Espressive founder Pat Calhoun to discuss why agentic AI and intelligent orchestration are the superhero duo that teams need to meaningfully transform IT. This is a conversation that tech leaders looking to shake things up won't want to miss.
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How to Automate Away Access Request Tickets for Good | The Zero Ticket IT Video Series with Resolve

Sep 9, 2025 By Resolve In Resolve
Access requests: they’re one of the most common (and frustrating) tickets clogging up IT service desks. In this episode of the Zero Ticket IT Video Series, we show you how Resolve + RITA handle access requests end-to-end without opening a single ticket. Request access via Teams, Slack, or your portal RITA checks internal policies Grants pre-approved access instantly Notifies the user No manual routing. No delays. No ticket.
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Software-Defined Healthcare: Modernizing Through DevOps, Observability & AIOps

Software-Defined Healthcare: Modernizing Through DevOps, Observability & AIOps

Sep 8, 2025 By OpsMatters In OpsMatters
Healthcare delivery is undergoing a transformation unlike any other. Digital systems now shape how physicians deliver care, how practices are managed, and how patients experience the health system. From cloud-native platforms to intelligent automation, the shift toward software-defined healthcare is revolutionizing clinical operations. At the heart of this change are three critical enablers: DevOps, Observability, and AIOps. Together, they form the backbone of a modern healthcare IT environment, driving resilience, agility, and patient-centered outcomes.
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ScienceLogic

What If You Could Roll Back Any Network Change in Seconds?

Sep 4, 2025 By ScienceLogic In ScienceLogic
If you’ve worked in network operations, this scenario is all too familiar. Even the most seasoned teams and robust processes can’t escape reality: changes fail, misconfigurations happen, and the fallout is real–lost productivity, unhappy customers, compliance headaches, and hours (or days) of cleanup. But what if it didn’t have to be that way?
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ScienceLogic

The New Physics of IT: Service-Centric Observability, AI-Driven Operations, and Intelligent Automation

Sep 3, 2025 By ScienceLogic In ScienceLogic
Why the traditional model of monitoring and manual operations is collapsing–and what enterprises must do to survive The digital universe is expanding at a pace no enterprise can keep up with through traditional methods. Dependencies pull at each other in ways even experts can’t predict. What once could be managed with dashboards and siloed monitoring tools has become too vast, too interdependent, and too fast-moving, a new operating model is needed to master such complexity.
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bigpanda

What are agentic IT Operations?

Sep 2, 2025 By Sam Osborn In BigPanda
The rise of hybrid cloud, CI/CD, agile methodologies, and microservices has dramatically accelerated innovation, but it has also brought corresponding increases in complexity, fragmentation, and chaos. Enterprise IT departments are struggling to keep up. To stay ahead of these complex environments, enterprises have dramatically increased their spending on observability and IT Service Management (ITSM) tools. However, despite a 20% year-over-year increase in spending, incident detection remains poor.
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HEAL Software

AIOps Is Consolidating Fast, Here's Where HEAL Delivers Results

Sep 1, 2025 By renuka In HEAL Software
As of September 2025, the Artificial Intelligence for IT Operations (AIOps) market is a rapidly expanding and dynamic sector, projected to surpass $20 billion. The landscape is defined by a major consolidation trend, with large enterprise technology vendors acquiring key AIOps capabilities to integrate into their broader portfolios.
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