Operations | Monitoring | ITSM | DevOps | Cloud

What if AI could resolve your IT tickets before they're ever created?

Watch how agentic AI automates password resets, VPN troubleshooting, access requests, software installations, and other repetitive IT service desk tasks without human intervention. Resolve helps enterprises reduce ticket volume, lower ITSM costs, improve employee experience, and move toward Zero Ticket IT. If you're researching AI for IT support, ServiceNow automation, ITSM automation, autonomous IT operations, or AI service desk solutions, this Short shows what's possible.

How Agentic AI Enables Autonomous Threat Response at Machine Speed

Why do 40% of alerts received by security teams today go completely uninvestigated? It’s not due to a lack of concern but instead caused by shortening attack windows and compounded by overwhelming tech sprawl. Today’s security teams are operating in a threat landscape defined by escalating attacks, tighter budgets and mounting alert fatigue. Organizations process an average of 960 security alerts per day, and large enterprises handle more than 3,000 daily alerts across roughly 30 tools.

Your AI isn't underperforming. Your data foundation is.

New research reveals why Australian businesses are entering the new financial year with bigger AI budgets and the same unsolved problem. One in three Australian businesses exceeded their AI budget last year. Yet, half of them plan to increase AI spending again this year. Yet the behaviour that caused those budget overruns remains largely unaddressed.

Instrumenting AI Agents for the Agent Timeline: A Practical OpenTelemetry Guide

AI agents are nondeterministic, multi-step, and opaque. When one fails in production, "the model said something weird" is the cheapest, most useless line in your incident postmortem. To debug agents the way they actually run, you need telemetry that captures all of it, in order, with enough context to reconstruct what happened. The OpenTelemetry GenAI Semantic Conventions give you a vendor-neutral way to do exactly that.

Bus Lanes and Loading Zones in US Cities: A Continuity Problem, Not Just an Enforcement One

Most bus lanes and loading zones stay blocked not because enforcement is too lenient, but because it only exists in the moments someone happens to be watching. Councils tend to read this as a compliance problem that more citations will eventually fix. Recent enforcement data points to something else. The curb is not ignored. It is watched intermittently, and violations cluster in exactly the hours nobody is looking.

Best AI Store Builders for Shopify in 2026

Most entrepreneurs underestimate how fast AI Store Builders have changed what's possible for first-time store owners. You no longer need a developer, a designer, or weeks of setup time to launch something that looks professional. The challenge now is picking the right platform, because not all of them handle product descriptions, niche targeting, or Shopify-specific setup with the same depth. After reviewing the top options across features, merchant feedback, and real-world results, this guide breaks down the five best picks for 2026.

Teach Your AI Coding Agent to Answer Production Questions | Lightrun Ask Prod AI Skill

Lightrun's Gidi Freud demonstrates Ask Prod, the latest Lightrun AI Skill that teaches AI coding agents how to use Lightrun to answer production questions with live runtime evidence. Watch Codex use the skill to discover runtime sources, collect focused runtime data, adapt its investigation, and return an evidence-backed answer. Compatible with Claude Code, Cursor, GitHub Copilot, and other AI coding agents through the Lightrun MCP.