Operations | Monitoring | ITSM | DevOps | Cloud

In this episode of Masters of Data, we get into the messier side of AI adoption, tackling questions like who actually owns the output when AI gets it wrong, and whether chasing efficiency is making us forget what it means to be human in the first place. We discuss tech CEOs proudly announcing they no longer think for themselves and debate whether AI is quietly eroding our critical thinking skills. We make the case that purpose-built, narrow AI is genuinely exciting, but that no efficiency gain is worth losing the human touch that makes work, connection, and creativity meaningful.

Network problems are easy to spot. Proving root cause is the hard part — and it’s where most of MTTR gets burned. Kentik’s new AI diagnostics in the Network Monitoring System (NMS) close the gap between detection and diagnosis by bringing three capabilities directly into Kentik AI Advisor.

AI adoption is already happening on your team, whether you have a strategy or not. Tracy Lee (CEO of This Dot Labs, Microsoft MVP, Google Developer Expert) breaks down the AI Enablement Flywheel — a 6-pillar framework used by successful engineering organizations to move from scattered experimentation to scalable, ROI-positive AI workflows.