Operations | Monitoring | ITSM | DevOps | Cloud

Exploring the Future of Agentic AI Insights from Fabrix ai's Upcoming Summit

In this engaging discussion, Bob Laliberte, Shailesh Manjrekar from Fabrix.ai, and Zeus Kerravala from ZK Research delve into the upcoming half-day summit, "Agentic AI Unleashed: The Future of Digital and IT Operations." They explore the critical need for enterprises to operationalize AI effectively, demystifying common misconceptions while addressing the transition from pilot projects to scalable AI solutions. Join them for valuable insights into the evolving landscape of agentic AI and its role in future business operations.

Shadow AI on Trial: The Phantom Threat to Compliance

Every law firm I meet can explain its information security policy in minutes. Far fewer can tell me which AI tools their staff actually used last week, and what data those tools touched. That gap is where Shadow AI sits, such as unsanctioned, unmonitored use of generative AI slips in. It promises speed, but it quietly creates exposure: confidentiality breaches, weak auditability, and a risk to governance when the regulator (or a client’s GC) asks hard questions.

Bring incident response to AI stack with ilert's MCP Server

ilert’s engineering team has developed an open Model Context Protocol (MCP) server that enables AI assistants to securely interact with your alerting and incident management workflows, from determining who is on call to creating incidents. In this article, we provide a simple explanation of MCP, outline the reasons behind our investment in it, describe the high-level architecture, and explain how to connect Claude, Cursor, and other MCP clients to ilert today.

AI Chief of Staff for Engineering Leaders

Meet Cortex’s AI Chief of Staff, your new strategic partner for engineering leadership. This isn’t just another dashboard. It’s an intelligent advisor that connects your engineering data, scorecards, and DORA metrics to give you real-time, actionable insights. What you'll learn in this video: Cortex’s AI Chief of Staff brings clarity and confidence to decision-making, helping leaders transform meetings into strategic, data-driven conversations that drive continuous improvement.

Data Sovereignty + AI: How Civo's New Cloud Gives You Full Control

We spot the tipping point: AI is reshaping every industry and data has become the new oil. From law firms to pharma labs, SaaS stacks to even a secret chicken recipe, today’s most valuable info is trapped in a handful of hyperscalers with almost no governance. Our UK‑based survey of 1,000 IT leaders shows the pressure is real. Most are ready to abandon big‑tech for true control and sovereignty. Civo’s answer is a new kind of cloud: built from the ground up, 100 % data‑sovereignty, and designed for more value, simplicity, and flexibility.

Streams: Elastic's New AI That Turns Log Chaos into Clarity

Elastic just made every SRE’s life easier. With the new Elastic Streams, AI automatically organizes, structures, and analyzes billions of logs, helping you find issues, detect anomalies, and fix problems in minutes, not hours. See how Elastic’s deep generative AI core turns chaos into clarity for Site Reliability Engineers and developers worldwide.

AI monitoring is coming to Oh Dear

Would you know if your checkout form stopped working overnight? Or if a recent deploy broke your login flow? Traditional monitoring can't catch these issues - it only tells you if your site is up, not if it actually works. AI monitoring lets you describe what should work in plain English, and we'll test it like a real user would - clicking buttons, filling forms, checking content. No scripts to maintain, no complex setup.

Ways Automation Can Streamline Your Customer Service Processes

Customer expectations continue to grow as technology advances. People want quick responses, personalized interactions, and consistent support across multiple channels. Businesses that fail to keep up risk losing loyalty. Automation offers a practical solution by enhancing customer service efficiency while maintaining a human touch. When implemented correctly, automation improves satisfaction, accuracy, and productivity across every stage of the customer experience.

Demo Roundups! What's New in Schedules: Flexible Shifts + AI Conflict Resolution

Manual scheduling and on-call gaps cost your team sleep and sanity. Join us for a demo of PagerDuty's latest schedule experience improvements. From iCal-compatible shift management to AI-powered conflict resolution, see firsthand how to build bulletproof on-call coverage with minimal operational overhead.