Operations | Monitoring | ITSM | DevOps | Cloud

AI Agent for Proactive Problem Management: A Shift Toward a Ticketless Future

As organizations rely on increasingly complex IT infrastructures, incident management often turns into a constant cycle of alerts, escalations, and fixes. While reactive responses may keep operations running, they rarely address the deeper systemic issues that slowly erode performance. Recurring incidents, silent failures, and hidden patterns are usually symptoms of unresolved root causes that traditional approaches struggle to uncover.

The sovereignty of the builder: Lessons from Civo Navigate London 2025

Digital sovereignty isn’t won in policy papers. It’s earned in production. That was the challenge issued by Civo CEO Mark Boost and Board Director Kelsey Hightower at Civo Navigate London 2025. They argued that the cloud's real failure lies not with the providers, but with the customers who refused to change. Catch up on the full fireside chat below The power shift is underway, moving from large vendors back to the practitioner.

Streamline feature management with Harness MCP and Claude Code

Harness now supports the Model Context Protocol (MCP) for Feature Management and Experimentation (FME), enabling developers to interact with feature flags directly from AI-powered IDEs like Claude Code and Windsurf. The FME MCP tools make it easier to explore, understand, and manage feature flags through natural language, streamlining delivery and release workflows without leaving your development environment.

Civo AI: Turnkey Privacy, Design & Solving Real Problems

Josh Mesout, Civo’s Chief Innovation Officer, takes the stage to ask the question every UK leader is facing: how do we keep pace with the AI explosion while retaining full data sovereignty? Josh walks through relaxAI – a privacy‑first, turn‑key AI solution that ships as a plug‑and‑play box, runs on the latest NVIDIA B200 hardware, and keeps every byte inside the UK. He also demonstrates the dramatic cost advantage, up to 90 % cheaper than the big‑name models , and shows how a single query can spin into a research‑grade analyst report in seconds.

Why we brought hardware-optimized GenAI inference to Ubuntu

On October 23rd, we announced the beta availability of silicon-optimized AI models in Ubuntu. Developers can locally install DeepSeek R1 and Qwen 2.5 VL with a single command, benefiting from maximized hardware performance and automated dependency management. Application developers can access the local API of a quantized generative AI (GenAI) model with runtime optimizations for efficient performance on their CPU, GPU, or NPU.

Sumo Logic Dojo AI overview

Stop the firefighting and get instant answers with Sumo Logic Dojo AI. When a security incident hits, you risk losing money and time as you wait for investigations and troubleshooting. Discover how Dojo AI agents simplify investigations by surfacing potential threats, providing actionable insights, and guiding you to the root cause faster using natural language.

Introducing the Splunk Technology Add-on for Ollama: Illuminating Shadow AI Deployments

Without strong visibility and governance, local LLMs risk replicating the fragmented, unsupervised sprawl once seen in shadow IT, complicating security postures and making it difficult for organizations to ensure proper oversight and compliance as these powerful AI tools become embedded in daily workflows. To address this challenge, The Splunk Threat Research Team has released the Splunk Technology Add-on for Ollama that provides comprehensive monitoring and observability capabilities specifically designed for local LLM deployments.

Introducing Braintrust

How do you balance speed and quality when your customers are counting on you? What does it actually take to build a culture of reliability? And how should engineering leaders think about AI when it's changing everything about how we ship software? On Braintrust, Ganesh Datta, CTO and Co-founder of Cortex, sits down with CTOs, VPs of Engineering, and technical leaders who've been in the trenches—the ones who've made the hard calls, shipped through the chaos, and built teams that actually work.

Webinar: Platform Engineering 3.0-Practical Guidance for the AI Era

Platform Engineering is evolving fast. From the early days of CI/CD automation to today’s self-service platforms, we’re entering a new era: AI-enhanced infrastructure management.‍ In this 40-minute thought leadership session, you’ll gain practical, actionable guidance on how to prepare your team for Platform Engineering 3.0—where AI-driven insights, automated governance, and IDE-native workflows accelerate delivery without sacrificing control.