Operations | Monitoring | ITSM | DevOps | Cloud

The infrastructure industry spent two decades chasing a single pane of glass. The future looks different: domain-expert AI platforms that reason deeply within their own data, connected through tool chaining when problems cross boundaries.

Runtime guardrails and control towers govern AI activity — but without a financial control plane connecting spend to outcomes, enterprises can't tell which AI bets are worth it. Most enterprises can answer exactly one question about their AI rollout: what did we spend?

Every single day, the Sumo Logic Platform analyzes more than four exabytes of log data. The good news? The answers to your application performance, infrastructure health, and security incidents are hidden in those logs. The challenge? Historically, uncovering those answers required query language fluency. That’s why we built Mobot, our conversational interface that connects users to advanced AI capabilities using natural language.

Most enterprise AI deployments were never designed to coexist. They were designed to prove a point, respond to a board directive, or secure a budget. The result, two years into the generative AI cycle, is an expanding estate of disconnected models, fragmented pilots, and overlapping capabilities that collectively deliver far less value than the sum of their parts. HFS Research calls it "death by a thousand POCs". The more precise description is architectural negligence at an enterprise scale.

OpenTelemetry is one of the best things that’s happened to observability in the last decade. It’s open. It has SDKs for every language that matters. It’s vendor neutral. The OTel community has been doing the hard work of standardizing how applications emit telemetry, so that you, the engineer, don’t have to learn five different agent formats to monitor five different services.

I’ve yet to meet a developer that enjoys working with metered AI APIs. The need to pay for every API call in development works in direct opposition to the ethos of rapid iteration, and it’s easy for the costs to get out of hand. That’s why Canonical has created a different approach to building AI-powered applications; one where the model lives inside your app, not behind a pay-per-token HTTP call.