The Rise of On-Demand Logistics: Instant Booking and Real-Time Tracking
Think about the last time you ordered something online. A few years ago, you'd get a confirmation email and maybe a tracking number. You'd check it the next day, and it would say "label created." That was it. You just had to wait. That experience is fading fast. Today, we expect more. We want to order a spare part for a broken machine and have it picked up in an hour. We want to send a contract across town and watch the driver's dot move on a map in real time. We want to know, exactly, when something will arrive.