Operations | Monitoring | ITSM | DevOps | Cloud

You can’t fix what you don’t know is broken. Proactive attack surface management begins with total attack surface visibility, but persistent cybersecurity data blind spots leave organizations vulnerable. Ivanti’s 2025 State of Cybersecurity Report finds that siloed and inaccessible data limits visibility into threats and impedes security efforts and response times.

Pulling observability data together is rarely clean. Metrics come from everywhere, formats vary, and making sense of it takes some work. OpenTelemetry Collector and Prometheus fit perfectly here. The Collector handles ingestion and processing from different sources, while Prometheus stores and queries the data. Simple, effective, and no vendor lock-in. In this blog, we cover how to integrate the Collector with Prometheus, common pitfalls, and ways to control costs.

In this article, we’ll show you how different stakeholders interact with the Service Catalog in Alloy Navigator: employees, IT staff, and managers.

In a really broad sense, the history of observability tools over the past couple of decades have been about a pretty simple concept: how do we make terabytes of heterogeneous telemetry data comprehensible to human beings? New Relic did this for the Rails revolution, Datadog did it for the rise of AWS, and Honeycomb led the way for OpenTelemetry.

Technology assets are no longer confined to the walls of a traditional data center. They now span a range of environments from core facilities and labs to distributed sites like IDF closets, manufacturing sites, and retail branches. Yet many organizations still rely on fragmented tools and manual processes to manage these distributed environments. This can result in gaps in visibility, inconsistent documentation, and higher operational risk.

Migrating to a new logging platform can be a complex operation, especially when it involves both active and historical logs. Observability Pipelines offers dual-shipping capability, making it easy to route active logs to your new platform without disrupting your log management workflows. But migrating years worth of historical logs—which are critical for investigating security incidents and demonstrating compliance with applicable laws—requires a different approach.

We’re excited to announce the release of SQL Prompt Version 11.0. SQL Prompt Version 11.0 adds support for SQL Server Management Studio 21 (SSMS 21) and includes compatibility with Azure Synapse Dedicated SQL Pools—building on our existing support for Azure Synapse Serverless SQL Pools. Read on to find out more about this new support along with other recent improvements to SQL Prompt.

Contact centers handle thousands of customer interactions daily. Each call, chat, or email carries the weight of customer satisfaction, loyalty, and even compliance. Each interaction across channels can play a decisive role in increasing your CSAT or churn rate. Organizations recognize that superior CX has become a fundamental driver of loyalty, retention, and, ultimately, profitability.

Get superior performance for your business collaboration with Cisco Webex Edge Connect, now available on Megaport Voice and Video Exchange (VVx). In distributed workplaces, the difference between productive collaboration and frustrating delays comes down to one critical factor: connection quality. When meetings matter, whether they’re daily standups or critical client presentations, the underlying network performance directly determines success.