Operations | Monitoring | ITSM | DevOps | Cloud

The managed services provider (MSP) industry is at a pivotal moment in its history. With data management, security, and privacy regulations getting strengthened and added to the books all over the world, and with awareness of the risks associated with those issues on the rise, MSPs must take their role in compliance seriously. Any failure to do so will put individual MSPs at a competitive disadvantage, and incidents involving MSPs will be a stain on the industry’s reputation.

In the first blog in this three-part series, I discussed why network compliance should be a focus for MSPs. Today I’d like to take you through what service providers can do to meet compliance requirements.

In the two previous blogs from this series, we showed you how Restorepoint enables you to minimize MTTR to mitigate the impact of change management and remediate after a network breach. The third and final blog of the series walks you through policy compliance management—demonstrating the value of creating a single pane of glass where you can see all relevant information from a single location.

This is the first blog in a three-part series about service providers and network compliance.

This blog is the third in a four-part series about how Puppet can help government agencies meet compliance and security requirements. Read the second post here. Government agency IT departments know that migrating applications to the cloud can improve efficiency, increase visibility, and reduce costs. They also recognize the value in keeping some operation resources on-premises.

It is critical that access to any configuration changes or management actions made to monitoring platforms are logged and traceably audited. In this article, I will help you learn how to discover the auditing capabilities in IT monitoring tools. You will learn how to audit and manage the monitoring platform itself and make sure that it is being used appropriately.