Operations | Monitoring | ITSM | DevOps | Cloud

Install AURA to Debug Incidents Using an Open Source SRE Agent

AURA is a fully open-source agentic harness built for SRE and production operations work. In this walkthrough, Mezmo forward deployed engineer Jeff iinstalls AURA on a local desktop, runs `aura init` to generate the config and connect it to an Anthropic Sonnet model, then wires in a Grafana MCP server pointed at his homelab. He hands AURA a live incident: a set of addressable LED lights that stopped responding to Home Assistant.

Cloud Outage Response: Lessons From July's Bad Week

In a single week, two of the largest cloud providers on earth failed at almost the same time, and a good chunk of the internet went with them. Effective cloud outage response stopped being a theoretical exercise and became the difference between a calm 30 minutes and a chaotic afternoon for thousands of on-call engineers. On July 23, 2026, a maintenance bug inside Microsoft Azure pulled IP routes off more devices than intended in the West US region, cutting Microsoft 365 access for millions.
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How Collective IQ Turns Reactive IT into Truly Proactive IT

Most IT organizations still operate in "firefighting" mode: an employee opens a ticket, the service desk investigates, depending on severity and complexity multiple teams or people are involved to diagnose, and then the appropriate person or team fixes the issue. The whole process then repeats for the next reported incident. This model doesn't scale, drains time and budget, and leaves a huge number of issues unresolved because many employees simply don't bother to report them. And, if and when they do report them, it's too late, the problem has already impacted their productive work.
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No SAP Expertise? No Problem. Automation Just Got Easier

Avantra 21 introduced the concept of Automation workflows. By Avantra 23, compatibility with Ansible was added. Along the way, Avantra became the tool SAP teams reached for when they wanted system copies, refreshes, and backup orchestration to just run - predictably, on a schedule, without a senior engineer babysitting them. So, automation isn't new to Avantra users. Avantra made automation for SAP practical to deploy, predictable in operation, and easier to maintain.

Why eBPF Is Useful for Watching and Sandboxing AI Agents

Most of our runtime security habits were built for deterministic workloads. A service does what its code says: review the code, sign the image, and its behavior is bounded. Agents are different. An agent’s behavior emerges from a model reasoning over whatever lands in its context window, and some of that context comes from places we don’t fully control — a retrieved document, a tool’s output, a user’s prompt.

DNS Alerts over Syslog: TLS, CEF, and a Straight Line to Your SIEM

Enterprise teams can now add a Syslog alert channel: every DNS Spy alert delivered as an RFC 5424 message over TLS (or TCP/UDP), formatted as JSON or ArcSight CEF, with syslog priorities mapped from real alert severity. All deliveries originate from one documented static IP, so getting through your collector's firewall is a single allowlist rule.