Operations | Monitoring | ITSM | DevOps | Cloud

Microsoft 365 backup best practices: A practical guide for IT teams

Microsoft 365 plays a critical role in modern business communication and collaboration with services such as Exchange Online, SharePoint Online, and OneDrive for Business. However, many organizations overestimate Microsoft 365’s native protection and recoverability. In reality, Microsoft 365 operates under a shared responsibility model. While Microsoft ensures infrastructure availability and uptime, organizations are responsible for protecting and recovering their data.

FinOps KPIs for IT Infrastructure: A Practical Field Guide for Cost Visibility

Infrastructure cost visibility has become a critical part of IT decision-making. Performance still matters, but for many infrastructure leaders, that’s no longer the full conversation. Leadership teams increasingly want clarity around cost movement, upgrade exposure, underutilized resources, and whether infrastructure decisions are financially defensible. That creates a different requirement for operations teams: visibility that connects technical behavior to business impact.

The Hybrid Shift: Where Workloads Are Headed and How to Move Them

Businesses migrating from a single, public cloud provider has been the direction of travel of UK digital infrastructure for years. As far back as 2020, Barclays found that 43% of enterprise CIOs were already planning to bring workloads back from the public cloud to on-premises or private cloud infrastructure. Since then, IDC, Gartner and a host of vendor surveys have tracked an increase in this intention.

Let AI Run Your Cloud Infra? Ex-VMware & SAP Architects Weigh In. (ft. TechWorld with Nana)

Can you trust AI to run your platform? AI can now spin up production infrastructure in minutes — but speed cuts both ways. In this episode, Nana(TechWorld with Nana) sits down with Doron Grinstein and Dan Wilson, two architects who built, broke, and fixed platforms at VMware and SAP, for a no-hype look at platform engineering in the age of AI.

Everything We Talked About at O11yCon 2026

We just wrapped O11yCon 2026, and this year's conversations hit differently. Agent-based software development is here, now. It's no longer an optional choice, and everybody is struggling to understand what their agents are doing and how to make them cost less and perform better. Over the course of fifteen talks, we saw clearly that the old assumptions on how and who (or what) writes our software has been upended. Here are some highlights. We'll have videos available in the near future.

You don't need to pick one: how Sentry and OpenTelemetry work together

You already instrumented the backend with OpenTelemetry. Your services emit spans. Your teams know the OTel APIs. Maybe you already run a Collector. So when you start evaluating Sentry, the obvious question is: Do you need to replace your OpenTelemetry setup with the Sentry SDK? No. The practical answer is usually: keep OpenTelemetry where it already works, add the Sentry SDK where it gives you more application context, and send OpenTelemetry Protocol (OTLP) events to Sentry.

The "Secret" Angle: The Automation Strategy Behind Morgan Sindall Group's IT Success

Morgan Sindall Group is a leading UK construction and regeneration group with a turnover of over £4.1 billion. The group operates through several specialized divisions: They have leveraged Ivanti's solutions—specifically Ivanti Neurons—to modernize their IT service management (ITSM) and asset management. By integrating these tools, they've been able to automate manual processes, improve visibility across their complex infrastructure, and enhance the digital employee experience for their diverse workforce.