Operations | Monitoring | ITSM | DevOps | Cloud

The healthcare sector, perhaps more than any other, needs to scrutinize the balance between data utility and data privacy. Healthcare organizations must manage large amounts of sensitive data while complying with stringent regulations such as the Health Insurance Portability and Accountability Act (HIPAA). For IT teams seeking to implement AI-augmented service management, that responsibility weighs heavily.

What digitalization of public services looks like, and how to achieve it.

We’re entering a new era at CloudZero, and we’re coming in hot. This week, we’re not just launching a new feature. We’re taking a major step forward in our mission to make cloud cost efficiency a seamless, engineer-first, business-aligned reality. My team and I are thrilled to introduce CloudZero Optimize, our smartest, most action-oriented optimization solution yet.

When requests slow down across your microservices, tracing helps you understand where time is spent. Jaeger and Zipkin are two popular tools for distributed tracing, built to answer a simple question: where did the request go? If you're choosing between them or just exploring options, this guide breaks down the differences and when each one might be a better fit.

Everything looks fine—dashboards are green, logs are quiet. But users start reporting slow response times. No errors, no traffic spikes. Just a general slowdown. It’s a common situation. Not all problems show up as crashes or clear failures. Sometimes, performance degrades quietly, and standard metrics don’t catch it early. But that's where Prometheus alerting can help, if you're monitoring the right signals.

Last week, hundreds of engineering leaders, SREs, platform teams, and developers joined us for Summer Scoop 2025, our biggest launch event yet. The way that we think about our product development at Cortex revolves around all the different types of users who are in our product every day.

Real User Monitoring (RUM) helps teams understand exactly how their users experience their web and mobile applications—from load times to crashes and frustration signals. But traditional RUM models come with tough trade-offs: capture all sessions and overspend, or sample data and miss what matters. Fixed sampling rates may help manage volume, but they leave dangerous blind spots.

Today, we're expanding on the integrations front, and launching new integrations for Windows events, network telemetry, and cloud storage. Here's a quick tour of what's new and why it matters.

The broad umbrella of today's IT security includes standards, tools, technologies, and human practices that reduce risk and protect your systems. System hardening is one conceptual catch-all for those components of IT security — but what does system hardening mean in relation to your actual day-to-day operations? And how do you achieve system hardening without burdening your whole team?

Every business owner understands the importance of website monitoring. It is essential to avoid website performance and availability issues. A great start would be to examine every aspect of your web infrastructure. That's where website monitoring tools come into the picture. With website monitoring services, you can continuously observe your website's performance and uptime. These tools make you aware of any server downtime or connection issues.