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SaaS and Microsoft 365 Service Level Agreement Credit Recovery

In this article, we will be covering Service-Level Agreement (SLA) credits and the general steps Software-as-a-Service customers must take to recover them. We'll also go over the typical information required by SaaS vendors, how to collect this information, and how CloudReady synthetics can expedite the SLA credit recovery process. SLA credits are a type of compensation to customers by service providers when service providers fail to achieve the agreed-upon service levels. These credits are applied to customer accounts as monetary refunds or credits to be used for future services.

Simplify IT Automation with Kelverion's New Runbook Studio Packs

Kelverion is thrilled to announce the launch of its innovative Runbook Studio Packs hosted in Microsoft Azure. This all-encompassing solution simplifies the building and integration of automation for IT tasks and processes, making it more accessible and less complicated for IT professionals and citizen developers, now available in Microsoft's Azure Marketplace.

Connect MongoDB Databases in Cloud Using Devart ODBC for MongoDB

This tutorial explains how to build Credit Card Analytics by leveraging Power BI Desktop, Devart ODBC for the MongoDB driver, and the MongoDB database. It will not instruct you on how to work on PowerBI Desktop or MongoDB; instead, we will demonstrate how to work with Devart ODBC for the MongoDB driver.

Industrial IoT visualization: Why United Manufacturing Hub chose Grafana to power its IIoT platform

Denis Gontcharov is a data consultant who helps aluminum smelters break down data barriers. For the past five years, he has supported the aluminum industry with IT and data services as an independent consultant. Denis also works as a Developer Advocate at the United Manufacturing Hub. Jeremy Theocharis is co-founder and CTO at United Manufacturing Hub. He is an expert in industrial IoT with over seven years of experience leading large-scale IIoT projects in various industries.

Focus on speed and performance for your next website relaunch

We've been there, done that, and we're here to help. Drawing from our extensive experience with customers managing thousands of projects, navigating diverse tech stacks in the open source world, and tackling the complexities of ecommerce, we've put together a list of essential requirements for your next website relaunch. Consider these fundamentals from the start to ensure you benefit from enhanced site speed and performance, making your project launch smoother and more successful.

The Top IT Dashboard Examples

A vital aspect of working in IT is that you need to effectively monitor a broad range of KPIs and metrics to ensure the smooth operation of your IT infrastructure. IT dashboards streamline this process as they are specialized dashboards designed to offer insights and track key performance indicators (KPIs) related to numerous aspects of IT operations and infrastructure.

How Qovery Uses AI To Empower Developers

We're in 2024, and one thing has become clear: the future belongs to those who can harness the power of artificial intelligence (AI). At Qovery, we are at the forefront of this transformation, integrating AI into our internal developer platform to revolutionize how developers manage their application lifecycles. Our mission is to empower developers with autonomy, efficiency, and deep insights, ensuring they can focus on what they do best — building great software.

Install and uninstall packages based on conditions

For security reasons, you generally want to uninstall talk, samba, and apache2 in your infrastructure. However, on your webservers, which have the webserver CFEngine class defined, you might want Apache to be installed. With the conditional-installer module, you can put talk,samba,apache2 in the list of packages to uninstall. And in the list of packages to install, you can put apache2 with the condition webserver. Hence, the module will install apache2 on your webservers and uninstall it everywhere else.