Operations | Monitoring | ITSM | DevOps | Cloud

Modern teams face a persistent challenge: knowing when something goes wrong before their customers do. With architectures sprawling across dozens or hundreds of services, creating comprehensive alerting becomes an overwhelming task. You're left playing whack-a-mole with manual alert configurations, often missing critical issues or drowning in false positives. Today, we're excited to announce our solution to this challenge: Anomaly Detection (currently in alpha), Honeycomb's proactive approach to understanding and acting on service health.

Welcome to the very first episode of Agents of IT, the podcast for IT leaders accelerating the shift to Zero Ticket IT! For our inaugural episode, Sean Heuer (CEO) and Ari Stowe (COO) sit down with Espressive founder Pat Calhoun to discuss why agentic AI and intelligent orchestration are the superhero duo that teams need to meaningfully transform IT. This is a conversation that tech leaders looking to shake things up won't want to miss.

We talk a lot about the application stack, the code and services you build. However, just as critical is the infrastructure that delivers that code to your users. That’s the Internet Stack: a complex chain of technologies and services, from DNS and BGP to CDNs and ISPs, that every digital experience depends on. It’s separate from your application stack. It’s different for every user, in every geography. And most importantly, it still impacts your users—even if you don’t directly own it.