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How DigitalOcean does incident management with Statuspage

DigitalOcean is a cloud infrastructure provider with users and data centers around the world. The DigitalOcean customer support team works to ensure its community of users have the right information about service upgrades at all times. Learn how they manage downtime and incident communication with Statuspage.

How Dropbox uses Statuspage to keep users out of the dark

Dropbox is a cloud file hosting company with more than 500 million users. The Dropbox team puts a lot of work into making sure its services are up and available around the clock. At the same time, they recognize that occasional interruptions to service are inevitable and leaving users is not acceptable. The Dropbox team uses Statuspage to keep users informed about downtime and incident communication.

OnPage turns MSPs into superheroes

At OnPage we know that ConnectWise, and their customers, need to ensure all critical alerts not only reach the right person at the right time, but are also acted upon in a timely manner. The key is providing automatic, intelligent alerting that generates a complete audit trail, while at the same time doing it all seamlessly from within ConnectWise.

OnPage ConnectWise Manage Integration Updates

OnPage - ConnectWise integration helps MSPs streamline incident management, provides higher level of service and faster ticket resolution. IT can concentrate on fixing the issue rather than sending constant updates to customers. With full visibility, customer can see progress right on the ticket. The key is providing automatic, intelligent alerting that generates a complete audit trail tieing to SLA.

Reports

We’re excited to announce a highly requested new feature for Raygun Crash Reporting for our Business and Enterprise customers called 'Reports' This new feature allows you to construct your own custom reports based on the data and criteria that you’d like to see and segment. For example, if you release a new version of your website and would like to see a detailed view of the errors affecting end users, 'Reports' will allow you to get details quickly.