ServiceNow IT support prides itself on providing world-class support services for employees. Because of the company’s hypergrowth, our previous model of 24/7 IT support couldn’t scale. We needed a better way to deal with the exponential increase in support case volume while maintaining a lean IT support team that continues to deliver exceptional support services. Here are four changes we’re undertaking to meet this challenge.
As CVE-2021-44228, a.k.a "Log4Shell" or Apache Log4j Remote Code Execution vulnerability continues to send shockwaves across the world of software, many security vendors and practitioners are rushing to provide recommendations on dealing with the crisis. If you need immediate help mitigating the impact of Log4shell, we're here for that. But the goal of this post is to look forward. This isn't the first and won't be the last high-impact vulnerability to be uncovered. So it's worth preparing your organization for the next one, so that you can respond faster, mitigate and remediate sooner - and have fewer weekends like the last one.
For our final blog post of 2021 and continuing our tradition, we’d like to reflect on all the CFEngine accomplishments throughout the year and provide a sneak peak of what to expect in 2022.
2021 is coming to its end. It’s a nice tradition to remember and recap how the year was for StackStorm. Let’s celebrate some great things that happened around the project.
Security compliance is the new black. Everyone is talking about it. Everyone is writing about it. Hopefully everyone is doing something about it, but it's a big lift for organizations. Compliance can mean adhering to departmental and company standards; it can mean well-defined regulatory standards like HIPAA, GDPR, and others. Compliance can mean adopting a standardized set of recommended protocols for cyber security. If compliance isn't on your radar right now, it should be.
This is the final summary of our 2021 security hardening holiday calendar. We wanted to provide educational, useful, and actionable security advice, and we’re really pleased with the reception! Thank you for reading and following along.
Users of Red Hat Satellite will see changes coming out with regard to how Satellite interacts with Puppet. Satellite has long bundled Puppet in the distribution, using Puppet both as the Satellite installer and for configuration management. Users also had the option to leverage Satellite as an External Node Classifier (ENC) for their Puppet estates. Red Hat acquired Ansible, an imperative configuration management tool, in late 2015.
The internet has been ablaze since the announcement of Log4Shell, the nickname for CVE-2021-44228, an arbitrary remote code execution vulnerability in the Java logging utility Log4j. So far two additional vulnerabilities ( CVE 2021-45046, CVE-2021-45105) have now been identified. The code has been vulnerable since 2013 and millions of hosts and services are affected.
