Service automation is the process of automating processes, events, tasks, and business functions. It offers multidimensional visibility of the business, which helps you streamline the business process. It integrates the domain functionality tools with various layers of automation within a unified interface or workflows.
As platform engineering continues to rise in popularity, there is a new side effect to watch out for: the people using the internal developer platforms aren't the people who built it. They’re not necessarily familiar with the codebase, they may not know what's powering it behind the scenes – and the platform might even have to contend with malicious users. So how is Puppet evolving to contend with this new challenge?
Organizations today are under pressure to stay ahead and maintain IT applications and infrastructure optimally. That means their IT teams are tasked to make sure that functions move along smoothly while minimizing downtime. To keep the lights on, enterprises add whatever domain-specific tools they need. However, these tools are often reactive, and not nearly robust enough to handle complex application topologies.
A single cloud security incident can stop an enterprise in its tracks, sometimes resulting in irreparable damage to its operation, reputation, and customer loyalty. One key strategy for preventing such incidents is combining complementary cybersecurity tools to defeat threats at scale. A coherent Cyber Security Incident Response Planning (CSIRP) approach requires enterprises to select and integrate the right tools before a security incident occurs.
