Operations | Monitoring | ITSM | DevOps | Cloud

Remote monitoring and management for MSPs: Predictions for 2022

Managed service providers (MSPs) proactively deliver on-premises services to client organizations and manage their IT networks. To achieve this, they rely on numerous customized tools designed specifically to manage the complete IT infrastructures of all their clients. MSPs most often rely on remote monitoring and management (RMM) tools to provide services to customers, meet their SLAs on time, and have a good ROI.

Get the most out of kiosk devices while securing them using MDM

There’s a good chance we all interact with kiosks just as much as we do with humans, and this was true even before the pandemic. Self-service counters, airline check-in systems, library search devices, huge digital billboards for advertising, compact mobile devices for remote workers, ATMs at every corner, you name it.

ITOM 2021 recap: Features that enabled an incredible network management experience

From introducing new automation capabilities to offering all new integration options this past year, ManageEngine’s ITOM suite of solutions have been supercharged to seamlessly manage complex networks. These new, powerful product enhancements and feature releases have honed the ITOM suit’s superior network management capabilities for IT admins worldwide.

How to manage third-party updates for Microsoft Intune | Detailed overview - Patch Connect Plus

Learn how to deploy third-party patches and applications to endpoints over the cloud using the Patch Connect Plus web interface. This step-by-step walk-through shows how to deploy an example update. Hope you find value in today's product explainer video!

Five worthy reads: Desktop as a Service (DaaS)-Goodbye PCs, hello "desktops" in the cloud

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore the rise of DaaS services across organizations, and the role it could play in the hybrid workplace of tomorrow. When we last wrote about the era of Everything as a service (XaaS), Desktop as a Service (DaaS) was still a relatively niche concept.

NECA delivers 99.9% system uptime using Applications Manager

NECA is an allied association of local telecommunications providers in the United States that was instituted by the Federal Communications Commission. It aims to provide rural consumers across the country with telecommunications and broadband services at affordable prices. Its services also include economic forecasting, trend analysis, industry database management, and rate and tariff analysis.

Top 5 ways OpManager helps streamline network performance by monitoring Windows processes

Forty percent of enterprises say an hourly network outage costs up to $1 million. Evidently, one minor overlook in monitoring the performance and availability of a network can result in costly downtime. This is why firms that heavily rely on network operations should perform dynamic network monitoring to keep their network protected from unexpected downtime.

A network admin's guide to network diagram software

For organizations growing larger by the day, network management becomes increasingly complex, and scaling to meet this growth can be a major headache. To battle such complexity without a graphic representation of a network is a tiresome task, which is where network diagram software comes in. Network diagram software allows a network admin to portray the network clearly and legibly through detailed graphics.

Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager

It's no secret that data-driven IT management can put your organization light years ahead of its peers. The challenge is, how can you bring in data from several IT applications and services into one console for analysis? Analytics Plus, ManageEngine's flagship IT analytics software, has introduced blended analytics that enables users to automatically blend data from ServiceDesk Plus, Desktop Central, and OpManager, and gain a unified view of the IT environment.