Operations | Monitoring | ITSM | DevOps | Cloud

ManageEngine

We studied how the pandemic has affected ITSM - here are the results

As the world moves towards the “new normal” on account of the pandemic, numerous adjustments and recalibrations have been made in all aspects of our lives, including the organizations we are part of. As businesses base their operations on a dispersed workforce beyond the corporate perimeter, IT teams have been the ones largely enabling this successful migration to home workspaces and further sustaining the remote network to foster productivity.

Introducing the OpUtils mobile app

Troubleshoot your IP addresses and switch ports faster and smarter! Managing and troubleshooting your network IPs and ports effectively can become difficult if hands-on network monitoring by your IT team is required at all times. Ever wondered if you can monitor your IPs and endpoints on the go? If yes, the solution you need is the OpUtils mobile app.

Building an effective IT asset management strategy with ServiceDesk Plus Cloud

In this session of ManageEngine's Masterclass 2020, we will discuss how to manage all assets in your organization's IT infrastructure, and optimize asset usage. Stay on top of your assets with an IT asset management (ITAM) strategy that helps you keep track of both hardware and software assets throughout their entire life cycle.

Unfolding the Twitter security incident

In case 2020 wasn’t dystopian enough, here’s some more unbelievable news. On July 15, 2020, social media giant Twitter admitted it fell victim to a security breach. The attackers targetted 130 Twitter accounts, including several belonging to high-profile individuals such as elected officials; former president Barack Obama; and business leaders including Bill Gates, Jeff Bezos, and Elon Musk.

Five worthy reads: Remote workplaces: Is hybrid the way to go?

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we discuss the merits of going hybrid in this era of distributed workforces and remote working culture. While it has become imperative for organizations to implement remote work policies, the question of cloud adoption has become almost unavoidable.