NinjaOne is excited to announce that we were named a 2-time winner in the SDC 2024 awards! This year, NinjaOne was named the Winner in the Service category and the Digital Transformation category. The SDC Awards recognize and reward leaders in innovation, expertise, and success of the IT industry. They focus on the products and services that are the foundation for digital transformation.

The third article in our Data Economy series examines what it takes to unlock the opportunities with AI. Based on some of the key findings of our own research ‘Predicting the Data and AI Revolution’ and exclusive insights provided by leaders in the data economy, this piece explores how organizations are currently using AI.

We all know that testing new ideas on physical IT infrastructure requires a massive upfront cost. That's why businesses adopt cloud infrastructure setups. These setups offer on-demand resources, which allow you to start new projects and pay for only what you use. This eliminates the need for expensive hardware and maintenance, enabling flexibility that organizations require.

When you have a piece of data tucked into your logs or span tags, how do you dig for that bounty of insight today? Commonly this sort of data will be numeric, like a purchase total or number of units. Wouldn’t it be nice to easily turn that data into a metric timeseries? The Sum Connector in OpenTelemetry does just that, allowing you to create sums from attributes attached to logs, spans, span events, and even data points!

To confirm cyberattack occurrences and build or enhance cyber-defense strategies, threat intelligence teams use a lot of information, including Indicators of Compromise (IoCs). These IoCs are actually forensic data that are critical in: The relevance of IoCs cannot be downplayed, but they're not all that’s needed in building an effective cybersecurity strategy. In this article, we’ll explore indicators of compromise, their types, and their relevance to threat intelligence teams.

The data center industry continues to evolve every year, and 2025 will be no different. 2024 saw lots of movement towards AI, sustainability, and cloud repatriation to name a few key trends. With 2025 just around the corner, take a look at the rising trends that will shape data center management next year. If you haven’t created an action plan yet for these emerging trends, now is the time to consider them in your 2025 strategy.

We are thrilled to announce that Cycle was named a Cool Vendor in the 2024 Gartner Cool Vendors in Container Management research. For Gartner clients, you can find the full research here. “When we started Cycle a decade ago, we knew it would be a constant battle in the war of functionality versus simplicity. While it's a challenge to build a platform that has all the features organizations want, it's even more difficult to accomplish that functionality without introducing extra complexity.

Artificial intelligence (AI) has been a part of technological innovation since the 1950s, but recent advances in large language models (LLMs) have accelerated its impact. These advancements have sparked widespread excitement, but many are missing the real disruption on the horizon: user experience (UX). As a company deeply rooted in UX innovation, we at InvGate are closely examining how this evolution will unfold.

What makes a truly exceptional Customer Experience and emotional intelligence strategy? Is it cutting-edge technology? Streamlined processes? Or something much deeper, like a sense of connection? In episode 92 of the Ticket Volume - IT Podcast, host Matt Beran sat down with Michael Mattson and Luke Jamieson—two leaders in the Customer Experience (CX) space—to explore the evolving world of CX and Employee Experience (EX).

InvGate has been recognized in Gartner's Market Guide for Hardware Asset Management Tools as a representative vendor, with InvGate Asset Management highlighted as our standout solution. This recognition reflects our commitment to helping organizations simplify Hardware Asset Management (HAM), optimize costs, and mitigate risks through innovative technology. So, why did Gartner include us?