The handoff between IT operations (ITOps) and incident management is often chaotic. NOC operators receive an overwhelming deluge of noisy low-priority alerts, which prevents them from detecting actionable, important alerts. This delay causes tickets to pile up, SLAs breached, and unnecessary assignments and escalations to L2 and L3 engineers. Concurrently, L1 analysts react to user-initiated tickets with little to zero context, forcing them to escalate the issues.

Managing modern IT environments is becoming more complex and fragmented as organizations rely on a broader range of applications and services, including cloud, hybrid infrastructure, microservices, and legacy systems. This complexity and velocity surpass human capacity and old processes, making it challenging for IT teams to respond efficiently to incidents.

Ensuring continuous network connectivity keeps getting more critical—but costly outages keep happening. This post looks at a key culprit behind many network outages: network configuration errors. We outline the key requirements for streamlining and automating configuration management, and detail how DX NetOps can help.

Explore the best Kubernetes alternatives for 2024, from Docker Swarm to AWS ECS, and find the perfect fit for your container orchestration needs.

Learn how to optimize your database for high traffic, ensuring performance, scalability, and reliability under heavy load.

Managing log files effectively is crucial for ensuring a well-performing, reliable system. Logrotate, a popular log management tool, provides a flexible way to automatically rotate, compress, and remove old logs. Among its many configurations, two common approaches to trigger log rotation are size-based and time-based rotation. In this blog, we will explore the differences between these methods, compare their use cases, and help you decide which approach (or combination) suits your needs best.