Operations | Monitoring | ITSM | DevOps | Cloud

IBM Patches Severe Vulnerabilities in MQ Messaging Middleware

IBM this week announced patches for high-severity vulnerabilities in IBM MQ, warning that attackers could exploit them to bypass security restrictions or access sensitive information. Messaging and queuing middleware, IBM MQ provides enterprise-grade messaging between applications, enabling the transfer of data between programs and the sending of messages to multiple subscribers. Two security issues were resolved in IBM MQ this week, both residing within the libcurl library.

5 Success Tips for a Winning MSP Business Plan

Looking to scale your MSP network monitoring business this year? Maybe you’re new to the game and still wondering how to write an MSP business plan. Maybe you think the answer is a vCIO? No problem! Here are five tips from the experts at the MSP Growth Summit on how to craft and optimize your MSP business plan.

Why Your MSP Needs a Network Infrastructure Tool?

As a new or growing MSP, discovering tools and processes that will let you do more with less is a prime focus. You’re always looking for ways to boost that bottom line by cutting costs, driving more revenue, and improving overall efficiency. If you have more than a handful of employees, you’ve likely already implemented a good MSP network monitoring tool and PSA (professional services automation) tools.

PagerDuty Apps for AWS + Automated Diagnostics Demo

Reduce downtime and customer impact with service ownership while enabling teams to drive continuous improvement and innovation Learn about how you can modernize and optimize your operations with our enterprise-grade set of AWS integrations. Automate incident response with PagerDuty’s Runbook Automation and learn about our new set of AWS plugins and prebuilt jobs that make it easier to get up and running with auto-diagnostics.

Upgrade your shopfloor alerting with Derdack

Over the last couple of months and service releases, we made continuous efforts to enhance Derdacks capabilities to collect, aggregate and alert shopfloor incidents for our Industry customers that primarily use OPC for alerting. In the accompanying projects, we made big improvements to our OPC Integration even added additional features. The OPC integration received a complete overhaul of the configuration and data management systems and can now handle OPC UA Alerts&Conditions.

Catchpoint's New Node to Node Feature Removes Corporate Blind Spots

At Catchpoint, we release new features approximately seven times annually. Catchpoint’s previous release, Andante, includes a variety of updates and new features, including a powerful new smartboard redesigned to be more intuitive and help our users find solutions faster, additional metrics to strengthen our unique RUM solution, and the ability to generate alerts for workforce experience based on issues your Digital Experience Score identifies.