Operations | Monitoring | ITSM | DevOps | Cloud

S2E3: Crafting visual lifecycles and workflows in ServiceDesk Plus - Masterclass 2022

Oct 31, 2022 By ManageEngine In ManageEngine
Learn how IT teams can visually track various ITSM practices like incident management; service request fulfillment; problem management; change, project, and release management using graphical life cycles and workflows. Ensure that service desk agents follow standard operating procedures and minimize errors by orchestrating various actions like updating fields, sending notifications, automating approvals and more.
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ilert

On-call compensation in IT

Oct 31, 2022 By iLert In iLert

On-call is a special working hour arrangement under employment law. It comes into effect when the employee is obliged to be contactable at least by phone, so they can start work in an emergency. On-call duty is generally counted as time specifically meant for work purposes. In practice, this means that employees are normally not allowed to work while on-call. However, there may be exceptions. For example, on-call employees may also work from home if they can be reached through their work device.

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alertops

Ensuring visibility with monitoring tools in 2023

Oct 31, 2022 By AlertOps In AlertOps
Not long ago, monitoring tools were just nice additions to have and did not have a lot of purposes. However, as technologies scaled up and became more complex, keeping track of all the systems and their health became a huge challenge. As more and more brands started offering new digital services and moved the existing platform, the competition skyrocketed and being on top of system health and proactively resolving potential incidents became crucial.
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opsmatters

Business Management Tips for Eager Entrepreneurs

Oct 29, 2022 By OpsMatters In OpsMatters
Plenty of ambitious entrepreneurs are ready to take their new business to the next level, but not everyone understands what such a task entails. It's not just about learning the value of hard work and doing everything you can to realize your dreams-it's also about understanding when to work smart and to allow your business to grow. While business management can be challenging no matter the industry, there are plenty of ways to accomplish the task and make the most out of every opportunity. Here are some of the most popular tips and how you can ensure your business thrives in the coming months and years.
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manageengine

Celebrating the power of the internet

Oct 29, 2022 By General In ManageEngine

International Internet Day (10/29) is an occasion for people to celebrate the great invention that transformed the way we live, work, and communicate. The day is an annual reminder of how far we have come since the creation of the internet and where it might take us in the future. Let us look into how the internet invaded every aspect of our daily lives and became indispensable.

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Partnering to Build the Right Foundation for Your MSP

Oct 29, 2022 By N-able In N-able
When RediTech installed their first RM tool, they hardly looked back, moving too fast to innovate on the up and running platform. But, time caught up to them, and so did all the manual work. That's when they reached out to N-able N-hanced Services to revisit their foundations and build the right use cases for their remote monitoring and managing to best support their partners and grow their business.
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