Operations | Monitoring | ITSM | DevOps | Cloud

Is Uptime.com the Right Nagios Core Alternative for You?

Uptime.com and the Nagios monitoring tool serve similar functionality from a surface view. Both alert users to downtime, both offer extensive notification options, and both maintain an API for a variety of flexible use cases. However, these surface distinctions are the extent of the similarities between the two. Nagios Core and Uptime.com serve very different user types, and offer different benefits. You can think of Nagios as your internal safeguard, and there are some challenges to scaling.

Automating Building the Grafana Image on DigitalOcean with Packer

I recently gave a talk at DigitalOcean Tide in Bangalore on “Grafana and the DigitalOcean Marketplace.” The DO Marketplace lets you launch a range of open source software, including Grafana, with just a few clicks. This post is not about the marketplace – I’m going to talk about how we automated the building of the images.

DevOps Starts by Knowing Your Numbers

If you want your DevOps initiative to take off, be prepared to provide some metrics! IT organizations that can't quantify their risk factors and exposure are likely to make investments in DevOps where it doesn’t matter. After working with several teams that lost their support for DevOps after making automation investments in areas that weren't important, Anne Hungate's “Know Your Numbers” model emerged.

Your Journey to Cloud-Native Begins with DevOps, Microservices, and Containers

Everyone is excited about cloud-native applications. And for good reason! They're scalable, resilient, portable across cloud environments, and make it easier to incorporate customer feedback quickly. But there's a catch: cloud-native applications fundamentally change the way you provision, deploy, and manage your infrastructure.

After Agile, DevOps, and Lean IT: Modern Methodology in the Age of Disruption

In an age of disruption, increasingly complex and chaotic problems demand emergent or completely novel practices. Decades-old practices no longer work, raising difficult questions about the role of management in a world being disrupted by technology.

Product Keynote: Jira Service Desk, Opsgenie, Statuspage

Software has changed the way we work, and no one has had to adapt faster than the IT team. In this keynote, learn about the new developments across Atlassian cloud products targeted at helping IT teams meet the challenges of building a world-class operations, incident management and support organization.

Resolve Incidents Faster: Transforming Your Incident Management Process

Incident response teams are evolving, thanks to DevOps, agile, and today’s demand for always-on services. But, what’s the best way to respond when you’re faced with a complex mix of systems, software, and teams? Is there a way to respond faster, collaborate better, and continuously improve your incident management process?

Beyond IT: How to Use Jira Service Desk for Non-Technical Teams

Service desks have traditionally been used by IT and support teams. However, providing stellar service isn't limited to just those teams. From legal to marketing, managing facilities, and everything in between, teams are being bombarded and interrupted with requests.

DevOps vs. Compliance: A Guide to Having it All

Atlassian product teams use a blend of agile and DevOps practices. But there are still SOX and ISO compliance standards to meet when it comes to change management. What's a modern dev team to do? Join Guy Herbert, Atlassian's IT compliance lead as he shows how we combine peer review and build testing with a new approach to compliance in order to deliver customer value quickly while meeting our compliance obligations.