Operations | Monitoring | ITSM | DevOps | Cloud

PagerDuty Joins AWS QuickSuite: Connect Your Incident Management with 1,000+ Applications

Today, we’re announcing that PagerDuty is now available in AWS QuickSuite through the Model Context Protocol (MCP). This means PagerDuty’s incident management capabilities can now connect with the 1,000+ applications and data sources that QuickSuite integrates with, from AWS services to enterprise SaaS platforms, all accessible through natural language.

Ari Stowe, Resolve COO and Carla Ely of Grokstream speak at Innovate Americas Dallas

At Innovate Americas Dallas, Ari Stowe, Resolve COO and Carla Ely, Grokstream Channel Development Manager joined industry leaders to discuss how AIOps and agentic automation are reshaping IT operations for a Zero Ticket future. In this dynamic session, they explored how AI-driven event correlation, predictive remediation, and autonomous workflows are transforming how enterprises detect, diagnose, and resolve issues before they ever become tickets.

How to test the reliability of a Point of Sale (POS) system

Point of Sale (POS) systems are the backbone of any retail store. A single outage can cost retail companies thousands of dollars each minute in lost sales, and even more if the outage happens during peak hours. If the outage goes on too long, it can cause even more costly damage as customers abandon carts and turn to competitors. In an industry where customer loyalty is worth its weight in gold, that brand damage can end up even more costly than the initial lost sales.

Unreal Engine crash reporting now available on gaming consoles with trace-connected logs

With the first major release of the Sentry Unreal SDK (now on v1.2.0, and you can also explore in our interactive sandbox), we’ve made some important improvements to support cross-platform Unreal developers when it comes to platform coverage, debugging with user feedback, and performance monitoring improvements. Here’s what’s new.

The role of CMDB in breaking down silos between IT and Security

The session highlights the importance of a well-structured Configuration Management Database (CMDB) in managing IT resources and ensuring compliance. It discusses the need for collaboration between IT and security teams to address vulnerabilities and improve incident response. The current cybersecurity landscape, including ransomware threats and data silos, is examined. Integrating CMDB with security tools is emphasized to strengthen security posture and meet governance requirements.

Navigating Windows 10 End of Support #patch

Windows 10 end of support is nearing, leading to important discussions about future steps and ongoing support options. Microsoft offers Extended Security Updates for businesses to license critical systems. Many customers seek ways to prolong Windows 10's life while contemplating upgrades to Windows 11. The operational costs for maintaining support involve a flat subscription fee per device, with Ivanti providing support for certain products under this program.

Exploring why PostgreSQL made generated columns virtual

Generated columns have existed in PostgreSQL since version 12. The idea was to allow people to make calculations based on other columns in the table and store them. It makes your life easier by ensuring data accuracy and preventing unauthorized manual modifications. But why, after 6 versions, is PostgreSQL making generated columns virtual and also making this new way the default? This is an example of the types of questions we had when exploring and playing around with this new feature.