In today's digital-centric banking environment, financial institutions must be able to provide seamless and reliable application performance across all digital channels - from a branch to a mobile device. Failure to do so results in real impact to customer satisfaction, trust, and loyalty. Modern banking applications are increasingly complex, running off of internet-centric distributed architectures involving many different parties and services. For these modern tech frameworks, traditional APM tools are no longer sufficient to ensure service reliability and optimal customer experience.