Operations | Monitoring | ITSM | DevOps | Cloud

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7 Incident Communication Templates (+ Best Practices)

In today's tech world, clear communication during incidents is crucial. Whether it's a small issue or a major outage, how you communicate with stakeholders can build trust and speed up resolution. This post explores the essential elements of incident communication templates, providing a straightforward guide to crafting clear and concise messages. From planned maintenance to critical system failures, we'll cover a range of templates for different situations, so you're prepared for anything.

Website Maintenance Plans: Checklist, Tools, Reviews & Cost Breakdown (2025)

While most businesses invest heavily in website creation, many overlook the ongoing website maintenance plans needed to keep their digital presence performing at its peak. Data from recent studies reveals a harsh truth: 88% of online consumers won't return to a website after encountering technical issues or outdated information.

Tips on troubleshooting your network like a pro

Sometimes life can be pointless, and other times, it might just be that your network has stopped working, and now you have too much time to ponder the true purpose of life. If you are in that second situation, let’s get that network fixed before you start regretting your life choices. Troubleshooting is a repetitive yet rigorous process where you analyze and test individual network components like a chef checking every ingredient before cooking up a delicious dish.

Year in Review: How Squadcast Transformed Incident Management in 2024

As 2024 draws to a close, we’re excited to reflect on a year filled with innovation, customer success, and continuous improvements at Squadcast. From game-changing feature releases to remarkable customer achievements, this has been a year of progress and transformation. In this blog, we’ll walk you through everything that made 2024 a standout year for Squadcast.
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The year in Making - CloudFabrix 2024!

Following up on NASA’s Artemis mission Roadmap for Lunar exploration CloudFabrix has been embarking on its own Roadmap for CY’2022, CY’2023, and beyond. It was an incredible year of innovation, execution and global growth for the CloudFabrix team and the following summarizes our key 2024 achievements.

Availability vs. Reliability in Software Design: Understanding the Key Differences

Availability and reliability are two essential concepts in system design, but they are not the same. Availability refers to how often a system is up and running, accessible for use. In contrast, reliability measures how consistently the system performs without failure over time. Both are important, but they focus on different aspects of a system's performance.

How LinkedIn Stopped Relying on Users to Report Bugs

When making changes to your production services, it’s important to have a plan for how to detect problems and roll back changes. How many roll out plans would include: “if it breaks, don’t worry, the users will tell us!” But if your monitoring coverage of production services isn’t complete, you’re implicitly relying on your users to tell you when something breaks.