Digital shopping has exploded over the last few months to levels no one could have planned for. Any kind of performance issue can negatively impact an eCommerce site and cause a drift in loyalty, bounce rates to go up and user conversions to go down. Not to mention how outages or slow page loading impacts employee productivity.

The COVID-19 pandemic has turned our world upside down. Unemployment has soared, entire industries have been impacted, and schools have been shut down. However, one huge change has remained under the radar. We’re on the cusp of witnessing the death of cities as we know them. To understand why let’s rewind to 1870: the start of the industrial revolution in the United States. Industrialization drove people from rural communities to cities.

The shift to working remotely has made communication and collaboration tools, such as Zoom, Slack, and O365, an indispensable part of an employee’s workspace. Employees are no longer working within an office network where employee experience was reliable and more or less guaranteed. Instead, they are relying on their local ISP network to connect to everything and anything work-related and this has brought in a lot of vulnerabilities in an otherwise stable and secure workspace.

Takehan Technologies builds, operates, and innovates software for a variety of European and North American businesses – such as those in online gaming and fintech. The Singapore-based software consultancy has decades of experience in the Asia Pacific region. The digital landscape of the region has more or less been challenged by the policies and unique web ecosystem built and supported by China.

In today’s Tip of the Day, we will be looking at some of the highlights in our new release: Gullfoss. Named after the spectacular 32 meters waterfall in Iceland, our latest release is no less impressive. All the Catchpoint releases in 2020 have focused on the GUI, workflows, and getting you the answers you need in as few clicks as possible.

Since the annual MIT Sloan CIO Symposium had to be canceled this year, MIT made the decision to launch a CIO Digital Learning Series. Episode 3 was broken into two parts, beginning with a fireside chat on the post-pandemic workplace, moderated by Irving Wladawsky-Berger with Catchpoint’s CEO Mehdi Daoudi and Eash Sundaram, Executive Vice President, Chief Digital and Technology at JetBlue, which was followed by a panel led by Paul Michelman on customer experience strategies.