Today we bring you the latest installment in our series of Employee Experience (EX) related eBooks, focused on how Catchpoint can help you guarantee optimal digital experience for your employees. In our last eBook, we looked at how you can best utilize digital experience monitoring for G Suite. In the latest edition, we demonstrate how you can use performance monitoring to ensure the optimal end-user experience for Salesforce.
Looking back to our virtual event last week, Remote CTRL, we decided to round up some of the best literature out there around employee experience and technology. As workforces around the US and the globe continue to adapt to remote working and SaaS usage keeps on rising, we wanted to know more about how I.T. teams are managing digital employee experience (DEX) and gain insight from some of the leaders in the field.
Gartner Peer Insights evaluates peer review and ratings for software and service providers. The reviews offer valuable insights for decision-makers and plays a key role in the IT buying process. Catchpoint was picked as a Gartner Peer Insights 2020 Customers’ Choice in the Network Performance Monitoring & Diagnostics (NPMD) category. Network performance monitoring and diagnostic (NPMD) tools aid in understanding network health, performance, and how it behaves in different scenarios.
Microsoft Office 365 has an upper hand over other tools. The Office 365 ecosystem enables users to easily collaborate while working remotely. Users have a range of solutions to choose from and Office 365 offers an additional advantage – easy integration between these tools. Microsoft Office 365 has over 200 million monthly active users.
Recently our CMO, Nik Koutsoukos, and VP Operations, Tony Ferelli, joined Heavy Network on a podcast discussing Digital Experience Monitoring, and how effective monitoring requires a focus on the user experience. Most monitoring tools monitor from the network or application perspective. Now that microservices and multi-cloud environments are commonly used, monitoring is more challenging. The better monitoring approach is being user-centric.
There’s a saying in real estate that the three most important things for a property are: “location, location, location.” At Catchpoint, we believe the same is true for digital experience monitoring. Location matters. That’s why we’ve built the largest, most diverse global network of monitoring points available, with more than 800 monitoring nodes in over 230 cities and 280 providers around the world.
Founded in 2014, Netlify is a web developer platform that helps you build and deploy feature-rich websites. Netlify uses Jamstack technology for the efficient deployment of websites that are optimized to deliver a great end-user experience. The platform decouples the application backend and frontend, enabling a frictionless, streamlined way to build and deploy apps at scale.
Today’s tech tip is focused on one of Catchpoint’s web tools that deserves attention: the Catchpoint Recorder. What is the Catchpoint Recorder? It’s a Selenium-based Chrome extension that allows you to capture, automate, and replay multi-step transactions. Monitoring multi-step transactions as well as single pages is essential to identifying problems and detecting site-wide outages.
