Operations | Monitoring | ITSM | DevOps | Cloud

Catchpoint

Evaluating Cloud Service Providers

Cloud adoption has continued to push the momentum on digital transformation. The initial apprehension within enterprises on managing the disruption caused by the ongoing pandemic has slowly waned. Enterprises now have a clearer picture of the situation and are moving forward. The need for online collaboration and online meetings has forced most enterprises to rely more on cloud services for managing their workforce and to provide an environment that allows employees to work remotely.

Monitoring Within the Enterprise Network

Most businesses rely on communication and collaboration tools like email, Zoom, Teams, etc. So, staying connected over a reliable network can go a long way to increase efficiency and security in the day to day business. A corporate network that connects geographically dispersed users, from areas that could be anywhere in the world, is called an Enterprise WAN. Every enterprise has special use cases for certain network designs that meet the specific needs of the individual business.

Digital Transformation: Strategies for Success from Top Tier Enterprises

In our last post on Catchpoint’s 2020 CIO New Normal Survey we talked about how COVID-19 is driving a “reverse industrial revolution” that is fueling a mass exodus from America’s biggest (and most expensive) cities. This week, we focus on a more pragmatic set of findings: the IT lessons that we can learn from those American enterprises that have fared the best during the COVID-19 pandemic.

Enhanced Data Analysis and Insights with Catchpoint and Splunk

Digital experience monitoring is only effective if incidents are detected immediately and the data aids in quick root cause analysis and resolution. To track the availability, reachability, performance, and reliability of each component in the application delivery chain, different teams within an organization, use multiple tools. Each of these tools generate huge volumes of data that can make it difficult to gain any meaningful insight or even to correlate relevant KPIs.

Monitoring eCommerce - How to Keep your Customers

Digital shopping has exploded over the last few months to levels no one could have planned for. Any kind of performance issue can negatively impact an eCommerce site and cause a drift in loyalty, bounce rates to go up and user conversions to go down. Not to mention how outages or slow page loading impacts employee productivity.