Operations | Monitoring | ITSM | DevOps | Cloud

How a company saved 32k hours of IT support and $1.6M on their Windows Migration

A Windows migration is like taking out the trash–you can always delay it, but you’ll have to do it at some point (and you’ll be so happy once it’s done). Unlike taking out the trash, however, the risk of failure throughout the entire migration process is extremely high, especially when you consider all the moving parts.

UK Companies to Test Four-Day Work Week

Beginning in June, at least 30 companies in the United Kingdom will take part in a pilot of a four-day work week. Employees at these companies will work 32 hours per week rather than the standard 40, with no changes to their compensation or benefits. As the program progresses over a six-month trial period, researchers will analyze its effects on employee productivity, along with other variables including employee wellbeing and the environmental impact.

Get Proactive with Nexthink - Part 1

With the rapid development of innovation within the IT space, teams are dealing with an endless influx of support tickets. In order to provide a consistently exceptional digital experience IT teams must keep up with this evolution. This entails advancing beyond reacting to incidents that have already occurred – and starting to proactively solve issues before they ever make an impact on employees.

Get Proactive with Nexthink - Part 2

With the rapid development of innovation within the IT space, teams are dealing with an endless influx of support tickets. In order to provide a consistently exceptional digital experience IT teams must keep up with this evolution. This entails advancing beyond reacting to incidents that have already occurred – and starting to proactively solve issues before they ever make an impact on employees. Stay up-to-date with Nexthink Follow us on.

Get Proactive with Nexthink - Part 3

With the rapid development of innovation within the IT space, teams are dealing with an endless influx of support tickets. In order to provide a consistently exceptional digital experience IT teams must keep up with this evolution. This entails advancing beyond reacting to incidents that have already occurred – and starting to proactively solve issues before they ever make an impact on employees. Stay up-to-date with Nexthink Follow us on.

Sneak Peak at Nexthink Engage

Nexthink Engage allows employees to cut through the digital workplace noise with two-way communication. Attention grabbing notifications further reduce the inefficiency caused by emails and ensure employees only respond by sending messages relevant to their digital experience. Nexthink Engage combines employee feedback with Nexthink technical data to solve problems that matter in the workplace.

"What's in it for us?": Putting Users in the Driver's Seat of VDI w/ VMware

Back in 2007, when the VMware team was outlining the benefits of virtual desktop infrastructure (VDI), our presentations included a very specific use case: “global pandemic”. No, we didn’t have a crystal ball through which we could foresee the COVID crisis, more than a decade in advance. But even back then, we were looking at the security benefits of VDI, if global health crisis did suddenly force workforces to go remote.

Is Shadow IT Impacting Your Security? How An Organization Restored 90% Compliance in One Day

Just how effective can an employee engagement campaign be? Consider this: A single Nexthink Engage campaign prompted 90% of employees to update their browser in one day. Despite not having access to the enterprise version of the Google Chrome browser, thousands of employees in this U.S. biopharmaceutical company downloaded the personal version of Google Chrome. 5200 employees to be exact.

Report: Flawed Hiring Technology is Exacerbating 'the Great Resignation'

As “the Great Resignation” continues, employee turnover remains a key challenge and source of anxiety for businesses around the world. In the U.S. alone, last November saw a record 4.53 million workers quit their jobs. But oddly, hiring teams are scrambling to fill open positions. In theory, a mass exodus of employees leaving their jobs would mean there’s an overflow of qualified candidates in the hiring market. But new research suggests that isn’t the case.

Why Are IT Pros Hesitant to Deploy Windows 11?

A key aspect of my job is to speak to End-User Computing (EUC) professionals on a regular basis—analysts, customers, partners, etc.—to better understand their challenges and objectives. Unsurprisingly, one topic has been coming up a lot lately: Windows 11. Surprisingly, nobody wants to actually deploy it. Or, at least, not right now. Why? After countless discussions, 4 reasons were made clear for their reluctance with Windows 11: These are all valid points.