Nexthink is incredibly proud to be able to present yet another installment of our Through the Crisis series, in which our customers share their IT challenges and successes from the COVID-19 crisis. In this installment, Yves Habersaat (software engineer, BG Consulting Engineers) explains how his organization leveraged Nexthink to affect a significant update of their IT estate during the early stages of the pandemic.
Perhaps one of Nexthink’s most endearing qualities is that it has never been a “drink the kool-aid” type of company. Yes, we are proud to be the leading experience management platform in IT, but that honor is most championed from outside, not within. From its beginnings, Nexthink has been used by enterprise IT to narrow the gap between what employees expect at work and what they receive.
Digital Experience firm analyzes employee sentiment on the IT service they’re receiving IT experience management software company Nexthink is revving its efforts to help companies measure and improve how employees feel about their IT environments with a new release of its platform.
Over the past few months, many organizations have transitioned their employees from mostly onsite to fully remote work environments. Now we’re entering into a phase where roughly 30% of the workforce will soon head back to the office, while the rest continue to work from home.
As odd as it might sound, I think these past few months have done a lot of good for IT, and following the recent news from Nexthink last week, I actually feel optimistic for many enterprises out there that might be struggling. Hear me out. Right now, there are millions of people working in new, flexible work environments that didn’t even exist six months ago.
IT’s role in the modern workplace has never been more critical and complex than right now. IT is pressured to roll out new technologies and drive innovation all while providing instant support for end users in an ever-changing workplace. Employees expect to work with the best tools in tech, from wherever they are, and however they choose.
Today we launched the next generation of our digital employee experience (DEX) management platform, Nexthink Experience™. We strongly believe that this technology will shape the future of end-user computing and I cannot help but think back nostalgically to how this entire journey started.
We are proud to announce the next generation of our platform, Nexthink Experience™, a cloud-native solution that equips IT with the ability to proactively manage Digital Employee Experience (DEX) for continuous optimization. With a groundbreaking set of new capabilities, IT no longer has to struggle to answer the question “how do I solve this issue?” For the first time, they can prioritize issues, pinpoint causes, and resolve computing problems across their entire infrastructure.
