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Exoprise

Service Watch Digital Experience Monitoring

Digital Experience Monitoring (DEM) solutions like Exoprise Service Watch provide the ultimate measure of how IT services and assets are enhancing - or not - the productivity of the business and employees no matter where they work. In this day and age, monitoring is crucial. The future of work is all digital, all connected, and all kinds of complicated.

Microsoft Teams Monitoring by Exoprise

Whether migrating from Skype for Business or embarking on an enterprise collaboration and communications upgrade, Microsoft Team's deployments require planning, assessment and continuous visibility for network optimization. CloudReady Teams Monitoring executes synthetic video, audio and messaging conference calls against an Exoprise AV Bot for end-toend Quality of Service (QoS) and WebRTC metrics. Easily deployed for 24x7, steady-state visibility into your infrastructure.

It's Here! Monitor Microsoft Teams Audio Video Conferencing

Exoprise released its long awaited Teams Audio Video Conferencing sensor. This sensor fully tests Audio/Video end-to-end capacity, throughput, and network performance through the actual underlying Microsoft Teams and Azure infrastructure. The Teams AV sensor provides deep insight into a network’s capability to handle the Teams/Skype Unified Communications (UC) platform.

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6 Use Cases for Digital Experience Monitoring

If you live and breathe in the technology industry, chances are you are hearing Digital Experience Monitoring a lot these days. So what is Digital Experience Monitoring (DEM), and why is IT obsessed with it? With a remote-first culture brewing in every company, IT needs to ensure that employees on their machines are productive and satisfied with the performance of typical enterprise applications such as Microsoft 365, Salesforce, Workday, etc. A DEM solution collects application and desktop user experience (UX) insights holistically, giving IT a broader context for troubleshooting performance issues. Let's discuss six use cases for DEM.

SharePoint, SharePoint Online Monitoring

If your organization leverages SharePoint for content, communication and collaboration then you must continuously test and monitor your SharePoint installations. Whether its SharePoint Online in Office 365, Hosted SharePoint on Azure or your own SharePoint 2016 installation, synthetic uptime and performance monitoring will help you find and fix problems, detect changes and plan your network and servers for capacity.

Skype for Business Monitoring

CloudReady Skype for Business Sensors continuously execute real conversations between Skype endpoints and capture metrics to determine the health of your network, ISPs, WiFI, Edge and Media Servers. Deploy sensors across multiple branch and cloud locations to model your different topologies, network conditions and scenarios for always-on monitoring and end-to-end test.

Facilitate DevOps Monitoring with Synthetics and RUM

DevOps is a common name in the technology household. Teams, small or big, are embracing this concept to deliver applications faster, improve software quality, and add efficiency in the development process from the very beginning. Shortening the feedback loop leads to a cost-effective way for businesses to find and fix defects earlier in the cycle process. Plus, it lowers the software failure rate in production and minimizes time wastage for the development team.

How Does a Digital Experience Score Optimize the Workplace

User experience is subjective. For example, asking tourists visiting New York City about their experiences gives different answers. Likewise, end-users who work remotely with different resources and disparate assets can have varied experiences with their business applications. How can IT teams gather this experience data and react faster to improve experience? The answer is Digital Experience Scores.