Operations | Monitoring | ITSM | DevOps | Cloud

The power of proposals (and open source culture)

I come from a world where strategy is best kept secret. Whether it be from a company who has a codename for literally everything, or the competitive culture of playing and coaching D1 athletics, confidentiality became a required skill. Meetings, trainings, code reviews, scouting reports… anything of significance happened behind closed doors. In other words, definitely not open source.

How you can take back control over your log analytics with AI

We’ve all been there — you’re on-call, fast asleep at 3 AM when suddenly, in comes the alerts–in overdrive. Your system is notifying you of some sort of abnormal behavior, but with all the alerts and data coming through, its difficult to figure out what your system is trying to tell you. Is there potential malicious behavior? Did someone write faulty code? Is it an important issue or can it wait? Is it nothing at all?

Using Skylight to Solve Real-World Performance Problems [Part I: OSEM]

Every single app — large or small, open source or not — has room for improvement when it comes to performance. This is why we created Skylight for Open Source to give open source contributors the tools they need to find these issues. Over the next week, we'll show you three different open source apps running on Skylight, each with their own unique performance challenges, varying in complexity.

Why building internal tools could become a costly mistake

Having worked closely with software developers for almost a decade, I’ve noticed some common traits amongst them. Technically minded people think about problems in different ways. I’m often stunned how I could miss such an obvious data point or edge case when discussing product changes with people who have a far greater technical mind than myself.