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SRE

The latest News and Information on Service Reliability Engineering and related technologies.

SRE Incident Management: Overview, Techniques, and Tools

In the world of a site reliability engineer (SRE), failure is not only an option, but also expected. Systems, web applications, servers, devices, etc., are all prone to performance issues and unexpected outages at some point. It is an unavoidable fact. These unexpected failures can lead to huge revenue losses, customer trust and depending on the industry, maybe fines. Fortunately, SRE incident management is one of the core practices used to limit the disruption caused by unexpected issues.

What can SREs do to make holiday season's peak traffic less chaotic?

Holiday season's peak traffic is the most challenging period for SREs and on-call engineers. In this blog, we have highlighted the things that SREs can do to make the holiday season less chaotic. The recently concluded Black Friday weekend could have potentially been the most challenging shift for on-call engineers working in the Retail or E-Commerce sector. Since such peak-traffic events push the system to the limits, engineering teams are engulfed in a lot of tension preparing for it.

DevOps Workflow | A Complete Guide & Best Practices

Curious about DevOps Workflow? We explain the DevOps process, how automation relates to workflow, and best practices for workflow design DevOps is a methodology that involves Development and Operations working together during the development process. Workflow is the sequence in which tasks occur. DevOps workflow relies heavily on automation and involves: Using DevOps, teams can increase collaboration and improve processes to create more stable and manageable processes.

How Sabre is using SRE to lead a successful digital transformation

Editor’s note: Today we hear from Kenny Kon, an SRE Director at Sabre. Kenny shares about how they have been able to successfully adopt Google’s SRE framework by leveraging their partnership with Google Cloud. As a leader in the travel industry, Sabre Corporation is driving innovation in the global travel industry and developing solutions that help airlines, hotels, and travel agencies transform the traveler experience and satisfy the ever-evolving needs of its customers.

SLA vs. SLO (Differences Explained)

Wondering about SLAs and SLOs? We explain service level agreements and service level objectives, their differences, and the importance of each. What are the major differences between service level agreements (SLAs) and service level objectives? An SLA is a legal agreement between the business and the customer that includes a reliability target and the consequences of failing to meet it. An SLO is an internal target that measures how customers use the service.