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SCOM

The latest News and Information on Service Center Operations Manager and related technologies.

New Open Access with SquaredUp 5.0

Our Open Access feature enables easy, and unlimited sharing of dashboards across your organization – with any audience at all. A highly popular feature, these shared dashboards help you bring better visibility and collaboration – conveying the shared “truth”! With our latest release SquaredUp 5.0, we have made Open Access dashboards fully interactive, like the rest of our dashboards, so you can see that next level of detail you’ve been wanting.

Improved Dashboard Designer experience with SquaredUp 5.0

At SquaredUp, we are all about dashboards and visualizations that enable you to build the ideal single pane of glass. If you work in monitoring, you know that designing the perfect dashboards that give you all of your important metrics at a glance, is easier said than done. Most of the time, it takes several attempts to optimize a dashboard for easy reading, and more often than not, this step is neglected. I wouldn’t recommend skipping over this step though.

Control access with Teams Folders

If you work in monitoring, you know how important it is for the right people to see the right data. Too much irrelevant data creates a flurry of alerts that hinders productivity, and missing out on key data leads to visibility issues. Worst of all is when you get the wrong people tinkering with data that belongs to other teams.

Alert Sync 2.0 is here!

Alert Sync converts critical Alerts into actionable Incidents using real-time, two-way synchronization. This seamless integration of SCOM and ServiceNow, creates the perfect partnership between Alerts & Incidents, so you can successfully manage them throughout the lifetime of an issue. Gone are the days of scripting, we've baked all this into our new features, saving you time & optimizing incident management, with our cool new features.

What's the best way to create ServiceNow Incidents from SCOM?

If you have ServiceNow and SCOM you will want to integrate these tools to ensure they deliver maximum value for your business. There are four key benefits of creating ServiceNow incidents from SCOM: 1) Increase value of existing infrastructure monitoring tools by consolidating information and integrating them with connectors. 2) Understand root cause of the problem and reduce Mean Time to Repair (MTTR) by transforming incidents into actionable alerts.

Get the full picture with SquaredUp's ServiceNow Tile (Part 2)

As a systems admin, chances are you’ve got a whole host of monitoring tools and data sources to keep track of: ServiceNow, SCOM, Splunk, Solarwinds, plus your APM and CI/CD tools too. With SquaredUp, you can get a single pane of glass, surfacing your ServiceNow ITSM data alongside data from these other techstacks too! For an introduction on how to get the full picture of your ServiceNow data, head over to Part 1 of our ServiceNow Tile blog series.