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The latest News and Information on Service Center Operations Manager and related technologies.

New Citrix User Experience Reporting for SCOM goes beyond Citrix Director

We're thrilled to unveil a new feature for MetrixInsight for Citrix VAD/DaaS SCOM Management Pack - a comprehensive User Experience SCOM Report. This new addition provides unparalleled insights and once again exceeds the capabilities of Citrix Director by enabling retrospective analysis of both current and terminated sessions. This feature allows you to deep-dive into key user session and VDA machine metrics.

Launching a new dashboarding experience

Since we launched the new SquaredUp last Fall, our focus has been making it easier than it’s ever been to connect to any data source, build beautiful dashboards, and share them with anyone. Today we’re excited to announce a fully redesigned dashboarding experience that does just that. The new dashboarding experience remains backed by data mesh technology, which means your data stays where it lives – it’s simply stitched together and available on-tap from the source.

Monitoring AIX & Linux on IBM Power using Microsoft SCOM | NiCE Webinar

AIX and Linux run some of the fastest supercomputers. Therefore they are no strangers to IT Operations Managers in finance, health care, telecommunications, and energy industries. AIX & Linux are highly secure and reliable Operating Systems running their enterprise servers. In this webinar, you will learn tips and tricks for advanced AIX & Linux monitoring, helping you to ensure even more performance, control, and security.