Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Center Operations Manager and related technologies.

IT Monitoring News | March '25 Edition

Welcome to the March edition of the NiCE bi-monthly monitoring news! As the year starts to take full swing, we’re excited to bring you the latest updates, insights, and events to keep you at the forefront of IT monitoring. With significant developments, there’s much to explore, prepare for, and leverage in the coming months. Stay tuned!

Migrate to SCOM 2025: A Seamless Transition for Enhanced Monitoring

Are you ready for the next evolution of System Center Operations Manager (SCOM)? Microsoft launched SCOM 2025 in November last year, bringing new enhancements and improved capabilities. To help you navigate the transition smoothly, we’re hosting an exclusive webinar where our experts will walk you through the migration process, best practices, and new feature highlights. What’s in Store?

Getting started with GitHub Actions dashboards

If you are part of an engineering team, monitoring the performance of your CI/CD pipelines is a high priority. With the SquaredUp GitHub plugin you can view key metrics for your GitHub repos and workflows all within a single pane of glass. We also have plugins for Jira, Circle CI, Azure DevOps and more. So even if you are using many different tools you can still get an end to end view of your processes.

Future Proof Your IT Monitoring with Microsoft SCOM 2025

Are you ready to transition to System Center Operations Manager (SCOM) 2025? The new release has been available since November 2024, so organizations must prepare to migrate seamlessly while maximizing new features and capabilities. This webinar will guide IT administrators, system engineers, and decision-makers through the migration process, best practices, and key enhancements in SCOM 2025.

Getting started with Azure cost dashboards

As an Azure admin, it is of critical importance that you keep an eye on how much cost you are incurring running your workloads in the cloud. You also want to have sight of any deployed resources that are not contributing to business and accumulating cost over time. Using a dedicated Azure plugin, SquaredUp dashboards will help you understand your Azure costs across services, resources, locations and apps – so you can keep tabs on how much you're spending and identify opportunities to save costs.

Optimized IBM Power Systems Monitoring

Monitoring IBM Power Systems requires a robust, efficient, and proactive approach. With the release of NiCE HMC VIOS Management Pack v1.1, IT teams gain access to advanced monitoring capabilities designed to improve visibility, optimize performance, and ensure seamless operations within Microsoft SCOM.

SCOM 2025 upgrade: In-place upgrade or side-by-side installation

SCOM 2025 upgrade: In-place upgrade or side-by-side installation SCOM 2025 was released last year, and now is the time to start planning your upgrade. But where do you begin? Upgrading can be a complicated process, and it is important to consider the different options to make the process as smooth as possible. When upgrading, you can choose between an in-place upgrade or a side-by-side installation, and each approach leads to different outcomes. The right path for you depends on several factors.

How to avoid blowing the budget on Azure AI

So you had a great day playing with really awesome new tech, solving big business challenges, and feeling like you really nailed it. Then you wake up the next day to an alert from Azure telling you you've blown your monthly budget and its only the first week of the month. We've all been there... right? Using any cloud service comes with a cost, but for most services the budget risk is low. Cost calculated daily isn't a problem when usage is predictable, but not everything works like that.