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By Stefanie Hammond
According to the TSIA ‘State of Managed Services 2023 Report’, managed services was cited as one of the top three growth engines for the technology industry, with a revenue growth rate that was up 23% from 2022. And according to businesswire.com, the global managed services market is expected to reach $311 Billion by 2027.
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By Nable
We all love a bargain—who wouldn’t? But not all great deals are good for business. As tempting as it might be to take advantage of a special product promotion that is being marketed towards us, sometimes it is necessary to take a step back and spend time really thinking about what the ramifications of switching to the lower-priced product could entail.
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By Pete Roythorne
There’s been a lot of talk about a slowdown in global channel M&A activity in 2023—indeed, our recent MSP Horizons Report, which we did in conjunction with Canalys, highlighted a 60% decline in M&A compared to previous years. Another trend the report observed is a disparity between buyers and sellers in the market. While 44% of MSPs are looking to acquire, only 13% are actively (and openly) seeking to sell.
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By Guest
One of the main goals for every MSP is to make getting new clients onboard as easy as possible. A major way to achieve this is to rank high on Google for the area your MSP operates. Purple Cloud IT is an MSP that serves clients in the UK, but we’ve also helped many MSPs over the years with their SEO and Google ranking because we’ve found that we’re pretty good at SEO.
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By Paul Kelly
For some the term API can signal an immediate tune out. I have to admit, despite being in the IT game for 25 years now, I was one of those people. However, that changed to a degree when I took up the Head Nerd role here at N‑able, driven in no small part by the fact that I had to deliver a Head Nerd Boot Camp on Leveraging APIs in N‑central. Unfortunately, these APIs were SOAP based, hadn’t had much development in recent years, and weren’t exactly easy to work with.
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By Pete Roythorne
MSPs have a critical role to play in safeguarding SMBs and SMEs against cyber threats, and there are always tools coming onto the market to help you do this. In a recent interview for our Beyond the Horizons Podcast, Dave MacKinnon explored some of the key considerations MSPs should keep in mind when selecting a Managed Detection and Response (MDR) solution for their customers.
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By Pete Roythorne
Staying ahead of emerging threats is paramount for MSPs tasked with safeguarding their customers’ digital assets. However, amidst the broad range of technologies and buzzwords, distinguishing genuine solutions from marketing spin can sometimes be challenging. This blog draws on a recent podcast interview with N‑able Chief Security Officer, Dave MacKinnon, to give insights into Managed Detection and Response (MDR) and its implications for MSPs.
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By Jason Murphy
A few weeks ago, I received a message over Teams from Laura White, one of our Partner Success Managers who works with many of our Super Elite partners. Laura was preparing for an important meeting with a partner to discuss migrating from an On-Premise N‑central server to a Cloud Hosted N‑central with N‑able, and she wanted my input. The move from on-premise infrastructure to the cloud has been a hot topic.
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By N-able
Cove Data Protection goes beyond traditional backup, delivering enhanced cyber resilience.
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By Tracy Trottier
Maintaining strong relationships with your customers is essential. As an MSP, your customers rely on you for their IT solutions, cybersecurity, and overall technological support. But beyond providing these services, creating a sense of appreciation and gratitude can enhance customer satisfaction, add value to the relationship, and boost loyalty. While grand gestures may seem appealing, sometimes it’s the small, thoughtful actions that can make the biggest impact.
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By N-able
N-able Managed EDR, powered by SentinelOne Vigilance, provides managed security services especially designed for MSPs that have standardized on N-able EDR. In this demo, we'll walk you through a threat event scenario and the steps our dedicated security analysts take to resolve it.
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By N-able
Why is EDR overtaking AV as the standard of protection for MSPs? Hear the answer directly from N-able Chief Security Officer Dave MacKinnon in our latest interview.
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By N-able
Listen closely, MSPs. N-able VP of Community David Weeks outlines how N-able Managed EDR helps augment your cybersecurity talent and deliver world-class SOC capability without the hefty price tag.
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By N-able
N-able Cloud Commander is the only multi-tenant solution that allows you to manage, secure, automate, and standardize Microsoft users, Azure resources, and Intune devices in a single pane. See how it can free up your day.
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By N-able
Jason Murphy, Head Nerd at N-able, walks you through the latest features and improvements designed to enhance your experience with N-central. Discover the new security enhancements, updates to Device Manager for Apple, REST API endpoint additions, and more. This release is packed with updates to help MSPs stay secure and maximize efficiency.
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By N-able
N-able Head Nerd Eric Harless breaks down the updates in Cove Data Protection 24.5, in which we are releasing "One-time Restore to ESXi", a highly efficient free tool for mass disaster recovery of your VMware workloads. An additional benefit is that you can use it for migration from another hypervisor or cloud to ESXi.
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By N-able
N-able Head Nerd Eric Harless breaks down what's in Cove Data Protection 24.6 You asked for it, and we delivered! We are happy to announce that partners now can schedule Standby Image first restores. We also automated the addition of antivirus exclusions to Microsoft Defender on the Recovery Location for One-Time Restores. Partners can now schedule first restore sessions for devices added to a Standby Image recovery plan. Now, partners can schedule initial restores overnight or on weekends to avoid resource contention when adding multiple machines to a plan.
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By N-able
Explore how AI is transforming the MSP industry, from strategic applications to regulatory concerns, with Nicole Reineke, AI Strategist at N-able. Join Pete Roythorne and Nicole Reineke, AI Strategist at N-able, as they dive into the evolving role of AI in the Managed Service Provider (MSP) industry. Discover how AI is being utilized beyond marketing and code creation, the current opportunities, regulatory challenges, and strategies for MSPs to integrate AI effectively.
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By N-able
Discover how to create custom dashboards in N-central with N-able Head Nerd Paul Kelly. In this tutorial, Paul walks you through the entire process, from setting up bespoke filters to displaying critical monitoring checks on your custom dashboards. Optimize your monitoring strategy and get real-time insights into your customer's environments. Whether you're tracking server issues, CPU usage, or disk health, this guide will help you set up dashboards tailored to your needs. Perfect for Managed Service Providers (MSPs) looking to enhance their N-central setup.
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By N-able
An insightful webinar featuring cybersecurity experts Morgan Wright and Troels Rasmussen as they delve into how Managed Service Providers (MSPs) can leverage security to drive revenue and grow their businesses.
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By N-able
Networking used to be significantly simpler. Users would sit within a building using a company-issued device with clear visibility and control over the network. Networks have grown more complex, with users bringing their own devices onto the network, employees working remotely, organizations increasingly relying on software-as-a-service applications, and businesses adopting more hybrid IT environments.
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By N-able
Save time and keep customers safe by quickly accessing your end users' devices and resolving their issues from anywhere. Download the eBook to learn more about the consequences of insecure remote support, the benefit of using N-able Take Control, and the security protocols in place to help safeguard end users.
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By N-able
If your SMBs don't seem to care about their backup solution, change the conversation to one about data protection to help increase recurring revenue. Painting a picture of the cost a worst-case scenario would have on your customer's business can help drive them to sign up for proactive, managed data protection services. Comprehensive data protection services can include safeguarding your customer's data against compromise and accidental loss. This helps ensure their data is immediately recoverable with minimal downtime while providing personalized services with data security, privacy, and legal requirements in mind.
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By N-able
In business-to-business (B2B) sales, taking a consultative approach leads to a win-win for you and your customer. So it's important to get to know your customers and their needs before giving them the hard sell.
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By N-able
For years, cybercriminals have worked to circumvent traditional security measures. Finding loopholes in defenses, flaws in systems, or new methods of attack means they can turn a profit for their activities. As a result, cyberthreats continuously evolve, often faster than humans can keep up with. Endpoint detection and response (EDR) tools exist to deal with this dynamic. Get this eBook to learn why EDR solutions were created, how they operate, and what problems they solve in cybersecurity.
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By N-able
MSPs operating under a proactive services model know the benefits-like better prediction of revenue, higher-quality service, and ability to plan ahead, just to name a few. But if you're transitioning into a proactive services model, you may not experience these benefits if you're not using the right tools. Automation is key, so choosing a remote monitoring and management platform that easily integrates with a PSA tool is a must. Read the eBook to learn more about integration and how it can help you increase automation, improve productivity, streamline billing, and more.
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N-able empowers managed services providers (MSPs) to help small and medium enterprises navigate the digital evolution. With a flexible technology platform and powerful integrations, we make it easy for MSPs to monitor, manage, and protect their end customer systems, data, and networks. Our growing portfolio of security, automation, and backup and recovery solutions is built for IT services management professionals.
N-able simplifies complex ecosystems and enables customers to solve their most pressing challenges. We provide extensive, proactive support—through enriching partner programs, hands-on training, and growth resources—to help MSPs deliver exceptional value and achieve success at scale.
Our Products:
- N-central: Manage your client networks from a single console. Automate key processes from onboarding and setup to maintenance and reporting to streamline your operations. Boost team efficiency with the visibility and tools to manage devices across the hybrid cloud. Quickly respond to any issues using our alerts, remote support, and ticketing functionality.
- RMM: Empower IT professionals to monitor and manage complex networks remotely. Use integrated asset management, automated software deployment and patching, and policies and scripting to improve IT operations on an ongoing basis. Secure your business with integrated antivirus and web protection, device auto-discovery, email security, and risk intelligence.
- Backup: You’re always in business when you have online backup capabilities. Protect your clients and business with fast, flexible recovery built for the cloud. Harness our unique architecture to offer more frequent backups without driving up costs—perfect for data- or transaction-intensive businesses.
- End-to-End Security: Match pace with the latest threats. Offer integrated security that protects your clients’ businesses across networks, web properties, systems, data, and email.
N-able offers expertise, tools, and resources to help take your IT services to the next level—whatever your size, business model, or customer mix.