It’s almost a weekly occurrence where I inevitably receive an email or LinkedIn message from an MSP asking about pricing. And I seem to get this question more frequently whenever we launch a new product. Since launching our newest solution—N‑able MDR—the pricing question has become almost a daily occurrence.

Cove Fortified Copies offer a fresh approach to immutability—protecting servers, workstations, and Microsoft 365 backups, without compromising the ease-of-use Cove is known for. Immutability became a hot topic in the data protection space when ransomware groups started targeting backups to thwart victims’ recovery attempts.

Raindrops on roses and whiskers on kittens, bright copper kettles…OK, OK, OK, for any of you that read My Five Favourite Things to Automate blog know where I’m going with this, so I’ll save you the rest. Instead, let’s get stuck into what brings us here today: Cloud Commander. Prior to its launch I worked with partners previewing the product, and seeing first-hand how it can have a significant impact on anyone responsible for managing Microsoft 365, Azure, and Intune environments.

Organizations face a constant fight against cyber threats. One such solution that is gaining prominence in this battle is Managed Detection and Response (MDR). In this article, we’ll take a look at what MDR is and how it helps organizations protect themselves, explore the different types of MDR solutions available, and outline some of the key considerations you should keep in mind when selecting an MDR provider.

For MSPs wanting to market their businesses, understanding the shifting terrain of email deliverability is crucial. In the aftermath of Google and Yahoo’s fall 2023 updates, the effectiveness of email communication has been significantly impacted. In this blog I want to look at some actionable strategies you can implement to ensure your messages still reach their intended recipients.

The theme I wish to explore in this year’s series of blog posts is how to be a better salesperson and how to build a better sales model. Each month I will explore a particular sales struggle that may be impacting your sales success and provide a few insights and actionable strategies that can be implemented to help you or members of your sales team overcome these challenges so that you can become more effective in your role.

With the cybersecurity landscape evolving rapidly, Managed Detection and Response (MDR) has emerged as a major component for MSPs looking to safeguard organizations against increasingly sophisticated threats. However, despite its growing importance, there are still a number of misconceptions around the technology that can hinder its adoption. In this blog, we challenge some of these myths and highlight the significance of MDR in today’s IT environments, particularly for MSPs.

Sacramento, CA law firm Mastagni Holstedt has alleged that its MSP LanTech LLC failed to protect it from a ransomware attack that took down its systems. According to ChannelE2E, Mastagni Holstedt is also suing LanTech’s backup vendor Acronis, which has denied any responsibility for the ransomware attack. We’ll be watching to see how it all shakes out. In the meantime, let’s look at what happened and what we can take away from it. Hint: multi-factor authentication matters. A lot.