Operations | Monitoring | ITSM | DevOps | Cloud

September 2022

N-central: Getting customers' Active Issues under control

For some N-central users, clicking on the Active Issues view and seeing the total number of issues in the bottom right hand corner can be daunting and lead you to think ‘How am I ever going to get this under control?’ In this blog, we are going to look at a few steps you can take to address some of these issues and bring that number down, so that your Active Issues view returns to a useful dynamic dashboard, with key issues that you need to address.

Is Your Mac Spying On You? Maybe It Should be

What would you call software installed on your Mac, that’s hidden from sight, difficult to remove, and that silently monitors everything that happens on the system? You might call it spyware, or a RAT (Remote Access Trojan), and start thinking about how best to get rid of it. However, that same description can also be applied to the software that’s used to keep your machine safe from such threats.

Cybersecurity Insurance Trends: Key Takeaways for MSPs

The increasing frequency and severity of ransomware attacks are driving significant changes in the cyber insurance market. The May 2021 attack on Colonial Pipeline Co. showed—or rather, confirmed—just how vicious and financially damaging these events can be. Unsurprisingly, cyber security insurers are taking steps to limit their exposure to losses from cyberattacks.

Using automation to deliver reliable managed security services

As a Cloud Service Provider (CSP), Managed Service Provider (MSP), or Managed Security Service Provider (MSSP) you are instrumental in delivering effective and reliable managed security services to your clients. With cybercriminals taking advantage of less secure environments and becoming more advanced with their security breaches, this is becoming increasingly complex.

Putting your MSP customers first means putting your people first too

At N-able, we pride ourselves on creating a world-class culture where people are the center of everything. We know that when we take care of our N-ablites, they will be able to bring their best energy to work every day and focus their time and attention on supporting our customers. This same idea holds true for MSPs—and anyone who wants to create an exciting and desirable culture within their own organization.