Operations | Monitoring | ITSM | DevOps | Cloud

September 2019

Real User Monitoring vs Synthetic Monitoring: Why You Need Both

When it comes to Application Performance Management (APM), there are two main technologies used to measure end-user perspective performance: synthetic monitoring (STM) and real user monitoring (RUM). We’ll discuss the pros and cons of each of the technologies especially related to monitoring third-party apps. Third-party apps like Office 365 and GSuite are experiencing a surge of growth for mission-critical purposes within business.