In this video, we will be reviewing the ConnectWise PSA integration along with it's benefits. We'll also walk you through the configuration process to quickly configure the integration. The ConnectWise PSA integration allows for tickets to be automatically created and closed upon Exoprise Alarms being triggered. With tickets being created in ConnectWise PSA, you can begin automatically assigning tickets based on the alarms triggered in Exoprise using workflow rules.

In this video we walk you through an overview of Service Watch Active Test as well as the configuration and deployment process. Service Watch Active Test is an advanced feature of Service Watch that allows for lightweight network tests to be executed through Service Watch.