Operations | Monitoring | ITSM | DevOps | Cloud

September 2018

Service Watch - Real User Monitoring for Office 365, SaaS Apps

Exoprise has long dedicated itself to excellence when it comes to synthetic (active) monitoring for cloud services like Office 365. But sometimes customers want to monitor an application that we might not support, a custom in-house application, or they want to get the perspective of an end-user that is on the road or telecommuting. That’s where our new Service Watch can come in handy.

The Best Office 365 Monitoring Now With Office 365 Reporting

Exoprise, the leader in Office 365 end-to-end monitoring, recently launched built-in reporting for Office 365. Now, the best cloud monitoring solutions includes usage, audit, activity, threat and health reporting too. No other vendor goes as deep or as wide for complete coverage of ALL of Your Office 365 operations.

Skype Monitoring: Conferences, Video - We Heard You Loud & Clear!

For as long as we’ve had Skype Audio and Message monitoring sensors, customers have said “Where’s the Skype Conferencing Sensor?” or “Where’s the video, I want the video!”. We understand — customers always want more magic. Even when we looked for feedback of how they they might expect Skype monitoring for Conferences to work, no-one really knew. They left that part up to us.

What Happened with Microsoft's Outage Last Week?

On the morning of September 4th, 2018 a number of customers experienced sign-in problems related to an outage for Azure, Azure AD and, in turn, Office 365. The issue was caused by an outage in Microsoft’s South Central U.S. datacenter. The problem ended up affecting customers in other regions, too, as we will see.

CloudReady Dashboards Tips & Tricks Part #1

CloudReady dashboards enable a great degree of customization, a wide array of widgets, and the ability to build visualizations for monitoring the health, availability, and performance of all of your SaaS apps — especially Office 365. If you’re going to build a dashboard for all of your cloud/SaaS apps you want to be able to customize and get it just right for the different teams within your organization.

CloudReady Single Sign-On SAML Integration

Exoprise recently released support for Security Assertion Markup Language (SAML) 2.0 integration to enable CloudReady Single Sign-On (SSO) for user access to CloudReady. Exoprise always supported testing and monitoring web-based SSO like ADFS, Ping, & Okta but had not gotten around to finishing our integrated SAML support – well wait no longer – its here! No more letting users manage passwords in CloudReady unless you want to.