This early AM on the East Coast, Teams experienced an access outage. The Exoprise sensors detected this outage an hour before Microsoft published a report on the issue. Here’s an example of what you get when you attempt to sign in, fresh, to Microsoft Teams.
If you haven’t signed up for our upcoming April 21 Work Anywhere Webinar with Exoprise and Forrester, now is a good time. The webinar highlights the challenges that businesses face today due to Covid disruption and innovative solutions to mitigate these challenges. Millions of Americans now work from the comfort of their home using Microsoft 365, Teams, Zoom, and other critical SaaS application services for their daily activities.
Exoprise CloudReady provides early detection of mission-critical mail outages. On March 15, Microsoft had a service outage worldwide that impacted its services such as Teams AV, Yammer, OneDrive, and Azure Active Directory. Users reported not being able to login into either of these services and were getting timeout messages. Exoprise detected the issue earlier at 3 pm EST (40 mins before Microsoft reported it) and was able to immediately relay the news to its customer base.
Just about 2 weeks after its most recent outage, Microsoft experienced a severe DNS outage Thursday Evening at approximately 21:30 UTC on 01 Apr 2021. That’s the official start of the outage from Microsoft. But we all know that official starts and actual starts are often different. Exoprise DNS and server monitoring caught the error about 10 minutes earlier (not our biggest amount of headroom for an outage) but that is frequently the nature of DNS failures.
