Office 365


Horizon 2020: another year of transitions

January has started very fast, at least for us but the month is not over. This allows me to formally wish you the best for this new year and spend a few minutes to reflect on 2019. Every year, I discuss with my team and tell them this is a year of transition. What has become a standard joke is a clear reality for you and us. The collaboration space used to be one where changes would exist, but larger projects are carefully prepared, controlled and managed.


Repeated Office 365 Outages, November 2019

Microsoft 365 including Office 365 has been suffering repeated outages over the past few days. Between Tuesday November 19th and Thursday November 21 2019 (so far), there have been repeated outages, timeouts and problems with SharePoint, OneDrive and various parts of Azure AD (AAD). Exoprise customers, of course, have known about these Microsoft 365 outages well in advance of getting notifications from Microsoft.


OneDrive and SharePoint Monitoring: No Credentials Required

Exoprise recently added support for monitoring OneDrive and SharePoint using OAuth credentials in addition to full experience monitoring via headless browsers. Now, with full support for OAuth and the Microsoft Graph API, you can choose whether you want to monitor the real browser-based experience and performance or if you don’t want to share credentials and just want to monitor via the Graph API.


NiCE Active 365 Management Pack 3.0

Discover the brand new way to monitor Office 365, Exchange, SharePoint, Teams and Dynamics CRM The new NiCE Active 365 Management Pack 3.0 comes with tons of stunning new features. Besides the already proven monitoring sets for Exchange, SharePoint, and Teams, a new extension for Microsoft Dynamics CRM has been added. Following the Microsoft licensing path, the former Active O365 MP is now available as mix-and-match combinations for Exchange, SharePoint, Teams and Dynamics CRM.


Managing Organizational Units (OU) in Office 365

An Organizational Unit is a container you use to create structure within a domain. Organizational Units are the most fundamental Active Directory entities to which one can link group policies and delegate administrative privileges. Therefore, any error in configuring or modifying an OU could compromise the functionality and integrity of an entire business unit, its users, computer accounts, and other resources.


UDP vs TCP, what is really best for Skype for Business Voice?

As most of you already know, Skype for Business Online works with two main protocols: UDP and TCP. Microsoft and most other VOIP solution providers recommend using Skype for Business with UDP rather than TCP. The purpose of this article is to understand why and in which condition it matters. We’ve configured multiple Robot Users, using Skype in different simulated network conditions. So, when are UDP or TCP used? Why does Skype sometimes use TCP? Does Microsoft recommend using UDP?