Office 365

The latest News and Information on Office 365 and related technologies.


How to View Office 365 Service Health in CloudReady?

In today’s modern IT world, enterprises are looking to not only streamline their global monitoring operations but also facilitate access to reporting capabilities that provide insight into usage, uptime, and availability of SaaS services. Covid disrupted the work culture and our daily lives. With so many of us working from home, IT leaders and executives are now more than ever interested in ensuring that the cloud services their team relies on are available.

How to Monitor Microsoft 365 SharePoint Online

In this video, we’ll cover the basics of getting started with CloudReady and how to set up your first SharePoint sensor for monitoring Office 365 from your own locations behind the firewall. You will learn how to quickly install the management client, add a private site, deploy a SharePoint sensor and visualize the data in the CloudReady platform all in under 5 minutes.
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Microsoft Teams Optimization for a Remote Workforce

Microsoft Teams is everywhere. Not surprisingly, during the pandemic, the number of daily active users for Teams increased to 75 million in 2020. More and more people are WFH and companies are becoming virtual. Personal meetings are fading now, and Teams poises to become the next best collaboration tool. According to a Riverbed study, 64% of US employees are now working from home because of the Covid pandemic. In turn, Microsoft Teams optimization has become a critical topic for Operations and Network personnel.


Microsoft Skype End User Experience

When Skype was first released in 2003, it quickly became one of the world’s most well-known Voice over Internet Protocol (VoIP) and video chat tools. The original free program is still available today and is designed for individual use and small teams of less than 20 employees. When Microsoft purchased Skype in 2012, it aimed to transform the offering into a complete business communications platform.


Frequently Asked Questions | Vol 2

In an industry where technological evolution is commonplace, it’s easy to get lost in a sea of terminology and acronyms. It’s important to establish a solid foundation of understanding. In the second installment of our ‘Frequently Asked Questions’ series, we tackle issues related to effective monitoring, speed, and performance related to Microsoft 365 services.


ServiceNow and Microsoft power virtual agent collaboration on Teams for the new distributed world of work

On-demand collaboration happens fast nowadays. Service agents, from IT, HR and other departments, need to collaborate quickly to resolve employee needs before they become larger issues. Great employee experiences demand end-to-end integration and execution at scale. No longer a nice-to-have, productive collaboration has become essential for business continuity and enterprise resilience, as some workers start to return to the physical workplace.