Office 365


OneDrive and SharePoint Monitoring: No Credentials Required

Exoprise recently added support for monitoring OneDrive and SharePoint using OAuth credentials in addition to full experience monitoring via headless browsers. Now, with full support for OAuth and the Microsoft Graph API, you can choose whether you want to monitor the real browser-based experience and performance or if you don’t want to share credentials and just want to monitor via the Graph API.


NiCE Active 365 Management Pack 3.0

Discover the brand new way to monitor Office 365, Exchange, SharePoint, Teams and Dynamics CRM The new NiCE Active 365 Management Pack 3.0 comes with tons of stunning new features. Besides the already proven monitoring sets for Exchange, SharePoint, and Teams, a new extension for Microsoft Dynamics CRM has been added. Following the Microsoft licensing path, the former Active O365 MP is now available as mix-and-match combinations for Exchange, SharePoint, Teams and Dynamics CRM.


Managing Organizational Units (OU) in Office 365

An Organizational Unit is a container you use to create structure within a domain. Organizational Units are the most fundamental Active Directory entities to which one can link group policies and delegate administrative privileges. Therefore, any error in configuring or modifying an OU could compromise the functionality and integrity of an entire business unit, its users, computer accounts, and other resources.


UDP vs TCP, what is really best for Skype for Business Voice?

As most of you already know, Skype for Business Online works with two main protocols: UDP and TCP. Microsoft and most other VOIP solution providers recommend using Skype for Business with UDP rather than TCP. The purpose of this article is to understand why and in which condition it matters. We’ve configured multiple Robot Users, using Skype in different simulated network conditions. So, when are UDP or TCP used? Why does Skype sometimes use TCP? Does Microsoft recommend using UDP?


How You Can Wield The True Power of Office 365

Office 365, or O365 as it is more commonly known, is much more than simply a cloud–based replacement of Email, Word and Excel—it’s a comprehensive and complete workplace productivity experience, accessible anywhere, from any device. In line with the other cloud services offered by Microsoft, O365 is continuously updated with new features and capabilities via the cloud, which come quickly and relentlessly.

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Coffee break: monitoring your Office 365 services

As you well know, many organisations are now moving to Office 365 in either a hybrid environment (Exchange on premise with Office 365 integration) or full cloud capacity. Yet, Microsoft still remains unable to provide much detail on how issues or outages impact your resources specifically – it's just not enough to know that globally "Some users or tenants may be affected". Your business needs to know if users are suffering and what proportion are impacted.