Operations | Monitoring | ITSM | DevOps | Cloud

In the world of enterprise Agile, we face a persistent paradox: How do we empower individual teams to establish their own unique processes, while ensuring leadership maintains a clear, consistent view of the entire organization’s progress? For a long time, the answer was a compromise.

Over 90% of mid-sized and large companies estimate that a single hour of downtime now costs more than $300,000. The clock starts the moment something breaks, whether anyone has noticed it or not. And most outages don't start with alarms. They begin with a small issue inside the network: an overloaded switch, a saturated link, or an unstable interface. Left unnoticed, those small issues grow into user complaints, stalled work, lost revenue, and damaged customer trust.

Since 2020, the modern workspace has fundamentally changed, where employees now operate across a mix of office, hybrid and remote locations. Critical systems are now distributed between data centres and public cloud platforms, and most corporate data lives in the cloud. This shift has expanded the attack surface for many businesses.

As a network engineer, you likely face two persistent operational challenges every day: When you have to manually track device lifecycles on spreadsheets or spend your scheduled maintenance periods troubleshooting software upgrades, you lose the time you need to proactively ensure network performance. Over the past six months, we have continued to enhance Network Observability by Broadcom. These latest enhancements directly address the operational challenges outlined above.

DX NetOps now features customizable dashboards that give all users some important new features and capabilities. In addition, with the solution’s new integration capabilities, DX NetOps enables users of current analytics and reporting tools to add standardized dashboards over time.