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MSP

The latest News and Information on Managed Service Providers and related technologies.

MSP Fails, and How to Avoid Them!

“All happy successful MSPs are alike—each MSP fail is a fail in its own way.” That IT spin on the Anna Karenina principle pretty much sums up what we’ll cover here (but keep reading, it’s good stuff!). To be a successful MSP, you have to nail the financial, marketing, customer service, and tech sides of the business. All successful MSPs are “alike” in that way. On paper, that sounds simple enough.

Why is Mobile Device Management (MDM) Important?

Today, almost every IT department or MSP uses some form of mobile technology. Even though smartphones, laptops, tablets, and other mobile endpoints are incredibly useful for an organization, they can be difficult to manage. TechFunnel’s article on mobile devices in the workplace announces that one laptop is stolen every 53 seconds, while 7 million smartphones are lost every year.

Ramp Up (MSP Edition) | Ep 01 | David Beck on Hierarchical Multi-Tenancy | Rapid Onboarding

Here is the first episode of Ramp Up - MSP Edition where David Beck gives a quick take on how Hierarchical Multi-Tenancy helps rapid onboarding for MSPs. Also, follow us on social media channels to learn about product highlights, news, announcements, events, conferences and more.

Playing to Win in the Cloud - Mike Adler Empower 2022 Keynote

Playing to Win in the Cloud—During this keynote, Mike Adler (N-able’s CTPO) shares how to play a winning hand in the cloud, sharing information about the best practices, success stories, and N-able’s roadmap to help all of our partners deal themselves a winning hand when it comes to managing, monitoring, and protecting cloud assets. Joining him on stage, Stefan Voss, Laura DuBois and Subo Guha have demos of products and a look into the product roadmap.

The importance of meeting your MSP customers face-to-face

As someone who has worked in an office environment for more than 20 years, I never considered the idea of working remotely. But as a result of what’s happened in the world over the past few years, like so many others out there, I find myself working from home full-time now. Don’t get me wrong, there are many benefits to working remotely—none more so for me than not sitting in traffic for an hour in what should have been a 10-minute commute.

What to look for in a patch management solution

Welcome to part 2 of our Patch Management Basics series. In part 1—Learn patch management—we covered what patch management is, how it’s different to vulnerability management, and what the components are that make a good patch management program. In this article, we’re going to go a step deeper and explore the features that make up the best patch management solutions.

Secure Backup Strategies for 2022

Hard drive crash. Ransomware. Equipment failure. Accidental deletion. Theft. There are plenty of reasons why end users want to have a secure and up-to-date backup of their most important files. And there are just as many approaches to backup and recovery as there are reasons to want it in place. In this article, we’ll discuss practical strategies and best practices for backing up important data, including consumer-level options and how to get the most from an enterprise-grade backup solution.