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The latest News and Information on Managed Service Providers and related technologies.

Hardening N-able RMM

When security is done well it’s not always convenient. Advanced security can sometimes even mean minor inconveniences to MSPs and their employees. But the rise in ransomware attacks requires improved security measures and harder environments, making small inconveniences worth it in the long run. In this blog I’ll look at some options for how you can harden your N-able™ RMM dashboard.

Tech Trends Shaping the Business World in 2021

Wondering what the latest tech trends are in the business world? There are always new tech trends emerging in the business world, and it is important for owners to be aware of what these are so that they can utilize them and stay current. Of course, these are unique times, which has led to a number of tech trends emerging over the last year or so that have helped businesses manage during COVID-19. So, if you want to know what the latest tech trends are and how they can help your business right now, keep reading to find out more.

Gain peace of mind and leave backup complexity behind

Fast, reliable recovery is the whole reason we do backups in the first place. But the complexity of managing multiple backup products, juggling ever-growing local storage, keeping backup chains error free, and coordinating off-site backup storage can have a negative impact on the reliability that brings peace of mind. The more staff, people, and vendors are involved, the less likely your process will be consistent and error-free.

How Martello Helps Managed Service Providers

It’s no secret that the modern era in which we live and work must fulfill an ever-increasing demand for digital transformation, especially when it comes to business. Microsoft Teams’ growth over the past year has been exponential, and while many companies rely on Microsoft 365 for their business continuity, very few of them have the tools to manage and support these services internally.

A Guide to Quarterly Business Reviews for MSP

Small businesses face many operational challenges, one of which is effectively managing client relationships. When burdened with tasks like closing deals and maximizing profits, customer’s strategic requirements are often overlooked. MSP Managed Service Providers should consider themselves as business consultants and understand that long-term relationships are not built for selling products, but rather delivering solutions.

IT process automation for managed service providers

IT process automation can have several benefits for a managed service provider. It can increase productivity, lower costs, improve quality, reduce downtime, improve SLA management and keep customers happy. Until now, IT process automation was a benefit mostly enjoyed by large organizations. However, with the introduction of SaaS tools and standards for integrating these tools, it is now possible for any managed service provider to enjoy the same benefits.