Unable to send, receive, or search email through Exchange Online? Microsoft Outlook suffered an outage for several hours last night, disrupting North America and worldwide email services.

VIPs almost never open tickets, but you’ll know when they’ve got a problem with Microsoft Teams. Even when the rest of your team logs tickets for troubleshooting Teams issues there’s a good chance they won’t give you enough information about the problem – particularly if its hardware related. These are traditional challenges for IT departments trying to maintain Teams services. Luckily, we have the solution.

While innumerable companies suffered due to the outage, it was business as usual for Nexthink Customers. On January 25th, 2023, millions of unsuspecting employees across the globe were met with an unexpected roadblock during a regular work day. Microsoft Teams, used by over 280 million users worldwide for video meetings, messaging, and collaboration, was officially declared down.

Microsoft had its corporate earnings call yesterday and posted weaker guidance. But guess what? Several hours later, the tech giant was hit by a networking outage that took down Azure and other services like Teams and Outlook, affecting millions of users globally.

The Situation: some employees are reporting that Microsoft Teams is not working properly. You wonder, is there a Microsoft outage today? You jump onto Twitter to check the Microsoft 365 status account and see a trail of updates regarding a Microsoft outage – ugh there is a lengthy Twitter thread. You are in the midst of managing a Microsoft outage today.